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Senior Technician
2 months ago
Please note this is a project-based role in Squamish and the swing schedule is 14 days on / 7 days off. Lodging and meals are provided.
As a Senior Technician - Security with Paladin Technologies, you will review, understand, analyze, and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations. This role requires the ability and know-how to properly complete the installation, understand and follow the BOM, and be capable of making adjustments or finding alternative solutions as needed to complete installations to client satisfaction. **Responsibilities:** * Install, program, configure security systems and commissioning, including CCTV cameras, access control systems, intrusion alarms, fence detection system, in accordance with industry standards and client specifications. * Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems. Troubleshoot and resolve technical issues promptly. * Install, terminate, and test copper and fiber optic cables, connectors, and related components. * Collaborate with cross-functional teams to integrate cabling systems with other network infrastructure components. * Troubleshoot and resolve issues with cabling systems, including signal quality, connectivity, and performance. * Collaborate with clients to understand their security needs, provide expert guidance, and offer solutions tailored to their requirements. Ensure exceptional customer satisfaction through effective communication and professionalism. * Maintain accurate records (documentation) of system installations, maintenance activities, and repairs. Prepares, create and executes detailed reports and acceptance test plans to meet SLA's, contract for clients and internal use. * Train clients and end-users on the operation of security systems to maximize their effectiveness and ease of use. * Stay up to date with advancements in security technology, regulations, and industry best practices. Continuously improve your technical skills through training and certifications. * Adhere to all safety regulations and compliance standards related to security systems installation and maintenance. * Administrative duties including project updates to Project Managers, completing and filing all project documentation. * You may be required to be "on-call" before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work. * Utilizing expertise and experience to serve as a mentor to colleagues, offering guidance in testing, fine-tuning, and optimizing equipment for peak operational efficiency. * Other duties as required. **Qualifications:** * Progressive experience in a technical role within the integrated security or low-voltage industry(s) is required. * Previous experience leading installations at the site level is preferred. * Strong troubleshooting and problem-solving skills. * Proficiency in the use of relevant tools and equipment. * Programming experience preferred for senior positions. * Vendor Certification in low voltage systems is preferred (LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others). * Valid TQ certification preferred. * Excellent verbal and written communication skills. * Needs to add the travel 50% to 70%. * Ability to learn and work on different systems, such as AV and data structuring, will be an asset. * Valid Driver's License and clean abstract. * Postsecondary training in electronics or equivalent is considered an asset. **About Paladin Technologies:** Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.