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Public Relations Account Director

2 months ago

Toronto, Ontario, Canada NKPR Full time

Public Relations Account Director role at NKPR in Toronto office: lead communications programs, manage client relationships, and develop strategic PR strategies.

We are seeking an experienced PR professional to lead a team and leverage strategic thinking to develop programs directly impacting our clients' business.

Responsibilities:

  • Provide strategic counsel/guidance to clients, President and team members
  • Manage client relationships, strategy development, budget management, media relations, event planning, etc.
  • Keep abreast and accountable for account activity and results and understand impact on client's overall business – challenge team to switch gears where needed to ensure client satisfaction and retention;
  • Manage all budgets and expenditures for accounts – liaising with operations and accounting and adhering to agency accounting procedures;
  • Manage all hours for accounts – working with operations to determine best breakdown for each account;
  • Oversee weekly account planning with team – managing time, priorities and results;
  • Stay on top of industry trends and bring forward new ideas where it makes sense within client programs/ share information with other team members;
  • Provide ongoing training and mentorship to junior team members – challenging team to deliver best work, and be creative;
  • Jump in to get hands dirty when needed to help the junior team;
  • Participate in performance review process for colleagues and manage performance review process for assigned team members;
  • Participate in hiring activities as required;
  • Contribute to discussions regarding staffing, process improvement, etc.;
  • Perform other duties as required

Qualifications:

  • 7-8 years of public relations agency experience
  • Post-secondary degree in public relations, journalism, communications, or related field
  • Proven track record building and executing successful public relations strategies at both a local and national level
  • Excellent client management and relationship skills
  • Proven experience managing and motivating teams towards a common goal, and fostering collaborative and inclusive team culture
  • Strong writing skills (must be able to write error-free and grammatically correct press releases, media pitches, social content, client communication, etc.)
  • Expert problem solver, creative thinker, who challenges the norm and pushes boundaries of PR to deliver results
  • Highly, organized, with strong time and project management skills
  • Entrepreneurial spirit and hands-on approach - willing to jump in where needed
  • Flexible, adaptable, and responsive to quick turnarounds

What We Offer:

  • Competitive compensation package
  • Hybrid-model work approach (3 days in office)
  • Growth and development opportunities
  • Mentorship program
  • Health and Dental Benefits
  • Paid personal days
  • Casual Dress

NKPR values cultural diversity in the workplace and is committed to employment equality, equitable practices and policies, and an inclusive working environment.