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Communication and Content Specialist

2 months ago

Richmond, British Columbia, Canada WhiteWater West Full time

Job Title: Communication and Content Specialist

Company: WhiteWater

At WhiteWater, we're passionate about creating a culture that values collaboration, innovation, and customer focus. As a Communication and Content Specialist, you'll play a key role in shaping our brand voice and messaging across various channels.

About the Role:

We're seeking a highly organized and creative individual to join our Marketing team. As a Communication and Content Specialist, you'll be responsible for developing and implementing content strategies that drive engagement and conversions. Your expertise will help us tell our story, build our brand, and connect with our audience.

Key Responsibilities:

  • Collateral Creation:
    • Contribute to topic ideation for posts, articles, and advertorials.
    • Write, proofread, and update public relations and marketing materials.
    • Develop content for our website, including press releases, project profiles, and product pages.
    • Conduct interviews with stakeholders for use in materials.
    • Ensure consistent brand tone/voice across all marketing collateral.
  • Social Media:
    • Develop and maintain our social media calendar.
    • Help maintain our social media presence on LinkedIn, Instagram, and Facebook.
    • Liaise with other WhiteWater offices on translations and details.
  • Email Marketing:
    • Responsible for the creation and distribution of seasonal and campaign-related newsletters.
  • Market Research:
    • Conduct competitive intelligence research.
    • Stay up to date on project openings and details.
    • Communicate with clients on images, videos, logos, and testimonials.
  • Award Entries and Industry Memberships:
    • Work with the team to coordinate award entries.
    • Track speaker opportunities and support/coordinate speaker submissions and events.
  • Asset Management:
    • Ensure multimedia libraries are up to date.
    • Manage brochure inventory and version control.
  • Internal Communications:
    • Support HR with internal communications.
    • Help keep the Marketing intranet homepage content fresh.

Qualifications & Experience:

  • 3-5 years of working experience in a similar Marketing role.
  • 1-2 years of social media and web applications experience.
  • Post-secondary education in Marketing and/or Communications.
  • Excellent verbal and written communication skills.
  • Exceptional grammar, spelling, and accuracy.
  • Highly organized, with the ability to independently manage schedules and meet deadlines.
  • Strong skills with Microsoft applications (Excel, Word, and PowerPoint).
  • Working knowledge of WordPress.
  • Video editing skills are a bonus.

WhiteWater Competencies:

  • Accountability - We do what we say
  • Collaboration - We work well together
  • Customer Focus - We know and respond to our customers
  • Communication - We listen to and understand each other
  • Authenticity - We are honest and trust each other
  • Resilience - We deal effectively with pressure, are persistent and optimistic
  • Flexibility & Adaptability - We are willing and able to respond to changing circumstances

What We Offer:

We're proud to be an equal opportunity employer, celebrating the diversity of all employees and applicants. We're committed to creating an inclusive environment for everyone.

How to Apply:

Please submit your portfolio, resume, and cover letter for consideration. We look forward to connecting with you through this search or future ones.