Senior Business Process Consultant

1 week ago

Toronto, Ontario, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the Opportunity?

As a Lead Business Solutions Analyst/Consultant, you will be responsible for overseeing all aspects of business requirements delivery, including planning, elicitation, analysis, and documentation on large, complex-sized projects. You will lead consulting engagements focused on industry regulations and business process improvement, providing guidance and mentoring to a small team of business analysts. The role requires someone who can demonstrate expert knowledge and ability, manage and guide other professionals for changes to business areas and technology.

Key Responsibilities

  • Lead consulting engagements focused on industry regulations and business process improvement, developing plans and estimates for completion of requirements.
  • Lead collaborative sessions with diverse business stakeholder groups to drive requirements discovery, consensus, and decision-making in line with business goals and objectives.
  • Advanced knowledge and proven experience in requirements planning and prioritization, including stakeholder analysis and effort estimation, and proven experience with requirements elicitation techniques.
  • Develop and prepare comprehensive requirement specifications, user stories, use cases, process flows, and other documentation for review, applying various communication techniques, and lead requirements walkthrough and sign-off sessions.
  • Support QA in testing activities, design and development activities by providing requirements clarifications, functional support activities, and the development of end-user documentation and training.
  • Provide guidance, feedback, coaching, and mentoring to build the capabilities of assigned business analyst teams.

Requirements

Must-have:

  • 7+ years' experience as a Senior Business Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects within financial services.
  • 10+ years of financial services industry experience, preferably with custody, corporate security services, investment counselor services, or trade management.
  • Solid understanding of custody, AML, security, and foreign exchange trading and settlements.
  • Proven experience with project delivery methodologies - Iterative Waterfall and Agile.
  • Advanced knowledge and experience in requirements planning, elicitation, and prioritization.
  • A desire to constantly learn, share knowledge, and educate/mentor others.
  • People management experience with small teams.
  • Strong communication, collaboration, organizational skills, excellent time management, advisory services, process improvements, and regulatory compliance.

Nice-to-have:

  • Certified Business Analysis Professional (CBAP) or Project Management Institute - Professional in Business Analysis Certification (PMI-PBA).
  • Experience in one or more of the following business areas: SWIFT, fund accounting, and securities lending.
  • Exposure to/understanding of ISO, web-based, and cloud technology.
  • Leadership, entrepreneurial mindset, solution-focused mindset.
  • Analytical thinking, design thinking, communication, stakeholder engagement, business knowledge, business analysis concepts & technologies.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.

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