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Communications Officer
3 months ago
- Informing owners and occupants, and answering their questions about the PHAI characterization, design, remediation, and restoration of private and municipal properties in the SSS project.
- Communicating with the SSS project team and contractors to gather information to provide to owners and to share and address resident concerns.
- Providing general information about the PHAI, CNL, and AECL to interested parties through in-person, phone, and email interactions, and at public events and information sessions.
- Write content for SSS-specific communications products, including key messages, briefings, and correspondence along with content for website and social media posts, media releases, newsletters, and other communications products as required.
- Develop PowerPoint presentations for internal and public audiences.
- Maintaining accurate and current records of stakeholder interactions per CNL record-keeping requirements.
- Tracking property owner consent to each phase of PHAI work, removing non-consenting owners from the PHAI scope, and identifying and providing relevant stakeholder engagement data for regulatory and client reports.
- Developing communications strategies to address trends in stakeholder concerns and/or misinformation or negative media or social media coverage of CNL projects and programs.
- Tracking trends in stakeholder concerns and analyze media and social media coverage of the SSS project, developing and implementing communication strategies and tactics to address widespread concerns, and providing management with timely notification of potential or emerging issues.
- Other duties as assigned by your manager.
- Education
- University degree/college diploma in Communications, Public Relations, Journalism or related fields.
- Experience
- Minimum five (5) years of experience in public and/or corporate communications, communicating information in written and oral formats, in person, by telephone, and by email, to public and internal audiences.
- Experience developing communications products, including fact sheets, media releases, newsletter articles, key messages, and online content for public audiences and for media.
- Experience diffusing challenging, emotionally charged discussions about serious topics, such as health, safety, impact to private properties, construction schedules and complaints
- Experience working with technical/scientific subject matter experts to gather information to be used in developing communications products.
- Knowledge, Skills & Abilities
- Excellent written and oral communication skills in English.
- Ability to communicate complex technical/scientific information to lay audiences in clear, understandable language.
- Ability to discuss sensitive subjects with stakeholders resulting in productive outcomes.
- Ability to identify issues that require management attention promptly.
- Ability to develop communications strategies/plans to support the requirements of a public information program.
- Working knowledge of Microsoft Office Suite.
- Valid G Ontario driver's license
- Security Clearance Eligibility Required
- Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's "Standard on Security Screening" and the "Policy on Government Security."
- Reliability Status with Site Access Security Clearance (SASC), which has a minimum requirement of 3 years of verifiable history in Canada, Australia, New Zealand, the United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's "Standard on Security Screening" and the "Policy on Government Security."
- paid time off (vacation, sick, floater & personal);
- benefits effective day one, that's right, no waiting period;
- tuition support
- and a pension
- Clean energy for today and tomorrow.
- Restore and protect the Environment.
- Contribute to the health of Canadians.