Sales Associate

2 days ago


Thornhill, Ontario, Canada Roots Full time
Sales Associate Job Description

Join our dynamic team as a Sales Associate at Roots, a leading Canadian lifestyle brand, and contribute to our mission of creating a safer, cleaner, and healthier planet.

About Roots

Roots is a culture and lifestyle brand that values inclusivity, respect, and accessibility. We're committed to providing a workplace that fosters growth and opportunities for our team members.

Job Summary

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining store standards, and contributing to the overall success of our store.

Key Responsibilities
  • Develop and maintain strong relationships with customers to drive sales and loyalty
  • Maintain store standards, including visual merchandising, store housekeeping, and visual displays
  • Process point of sales transactions and perform merchandising tasks, such as receiving shipments and replenishment
  • Resolve customer issues effectively and efficiently
  • Stay up-to-date on product and service updates to provide expert knowledge to customers
Requirements
  • Previous retail experience, preferably in apparel
  • Demonstrated ability to develop relationships with customers and build buy-in to ideas and products
  • Excellent presentation skills and ability to work in a fast-paced environment
  • Ability to understand customer needs and provide solutions
  • Self-starter with good judgment and ability to work independently
What We Offer

As a Sales Associate at Roots, you will have the opportunity to grow and develop your skills in a dynamic and inclusive work environment. We offer a competitive hourly rate and a comprehensive benefits package.

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