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Food Service Supervisor

2 months ago


Port Hawkesbury, Canada Compass Canada Full time

Food Service Supervisor

Job Summary: Assist the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Key Responsibilities:

  • Assist Shift Managers to supervise multiple food service units.
  • Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, and hire and train employees.
  • Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
  • Communicate positively and enthusiastically to café patrons and address their issues promptly.
  • Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
  • Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident.
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Requirements:

  • At least one year of strong operation food industry management experience.
  • FoodSafe Level 1 Certification.
  • Comprehensive health and safety knowledge and training.
  • Knowledge of food service catering.
  • Strong supervisory skills and the capability to motivate and lead staff.
  • Employee relations experience in a unionized environment is an asset.
  • Excellent customer service skills.
  • Excellent communication skills (written and verbal).
  • Knowledge of Microsoft Office.

About Compass Group Canada: We are a leading foodservice and support services company, catering to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students.

Why Join Our Team? As a Food Service Supervisor, you will be part of a dynamic team that is committed to providing responsible, healthy-eating solutions. You will have the opportunity to work with a diverse group of people, develop your skills and knowledge, and make a positive impact on the lives of our customers.