Front desk agent

Found in: beBee jobs CA - 1 week ago


Montreal, Quebec, Canada Le Nouvel Hôtel Montréal Full time

Workplace : 1740 boulevard René-Lévesque Ouest, Montréal, Quebec, Canada, H3H1R3

Status: Part-Time

Salary: 24,57$ per hour

Located in downtown Montreal, Le Nouvel Hotel gives you quick access to all means of transportation. You want to be surrounded by passionate professionals, this 4-star hotel is ready to receive you. In addition, the location of the hotel gives you a variety of choices for restaurants and cafes for lunch hours or for the 5 to 7 after work.

Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.

Job Description:

  • Take room reservations over the phone, email and internet.
  • Coordinate arrivals and departures of our guest.
  • Promote the hotel products and services offered such as our breakfast and bar.
  • Collect payments for services rendered via our PMS.
  • Answer various questions about establishment services, tourist attractions, and different regional activities.
  • Coordinate group arrivals and departures in collaboration with the sales department.
  • Direct incoming calls to the right person and or room.
  • Handle customer complaints.
  • Perform any other customer service-related task.

Skills and qualifications:

  • Able to work in a team
  • Able to work under pressure
  • Availability to work on varying schedules
  • Knowledgeable about tourist attractions and the city in general
  • Able to demonstrate customer orientation
  • Able to identify customer needs
  • College degree in hospitality, an asset
  • 1 to 2 years of experience in a similar position
  • Advanced knowledge of hotel software applications such as Hotelo
  • Teamwork skills

About Us:

Tidan is a hotel and real estate group with 52 years of experience, holding a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. At Tidan, employee well-being is important. To this end, several policies have been developed and implemented.

To learn more about Tidan, visit our website:

Why Join Our Team:

In addition to competitive salaries, we offer benefits such as group insurance, including life, disability, medical, and dental coverage, as well as vision care. Our employees also have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You'll have personal days and vacation time, which are provided according to the department and hotel you join. A bonus is also available through our referral program, and much more.

Social life is at the heart of the company, especially after the pandemic. Each hotel has a social calendar. Tidan's HR team is always there to listen and support you in your journey within the company.

We believe in teamwork and are committed to creating a highly efficient team, whether through training or strengthening team relationships. We admire our employees who set professional challenges for themselves and support them in their achievements. Take the step and join the Tidan team through our numerous job opportunities, whether in the hotel or real estate sector – there's a place for you.

DES
1 an


  • Front desk agent

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Hôtel Travelodge Montréal Centre Full time

    Work place: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2Status: Part-timeSalary: 22.58$ per hourThe Travelodge Montreal is an affordable hotel located in the downtown area of the great metropolis. Are you looking for a pleasant, supportive, and professional work environment where the art of hospitality, politeness, and a smile are in the DNA of...

  • Front Desk Supervisor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Courtyard & Residence Inn Montreal Midtown Full time

    BE PART OF SUCCESS - Join the team at the NEW Marriott Dual properties. Courtyard and Residence Inn by Marriott located in Midtown Montreal (Decarie Boulevard) close to Pierre Elliott Trudeau International Airport and downtown and near the future Royalmount District. Opened in November 2022, the complex has a total of 274 rooms and suites, more than 2,600...

  • Front Desk Manager

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Radisson Hôtel Montréal Aéroport Full time

    · Strivesto improve service performance.· Establish,apply and enforce front desk policies and procedures.· Ensurecustomer satisfaction throughout their stay by effectively resolving issues.· Manageand handle customer complaints on site as well as monitor customercomments/complaints on Medallia, OTA's, etc.· Ensure ongoing staff training;·...

  • Front Office Supervisor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Hôtel Humaniti Montréal Full time

    The Humaniti Hotel Montreal is the veryfirst Autograph Collection by Marriott hotel to establish itself in Quebec, inall its grace and sophistication. Open since June 2021, the hotel is located inthe heart of a vertical community that includes condos, residences, offices, tworestaurants, a lounge, a bakery, a health centered grocery store, a fitnesscenter,...

  • Front desk supervisor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Hôtel Travelodge Montréal Centre Full time

    Work place: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2Status: Full-timeSalary: $23.00 per hourThe Travelodge Montreal is an affordable hotel located in the downtown area of the great metropolis. Are you looking for a pleasant, supportive, and professional work environment where the art of hospitality, politeness, and a smile are in the DNA of...

  • Front Office Assistant Director

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Hôtel Humaniti Montréal Full time

    The Humaniti Hotel Montreal is the very firstAutograph Collection by Marriott hotel to establish itself in Quebec, in allits grace and sophistication. Open since June 2021, the hotel is located in theheart of a vertical community that includes condos, residences, offices, tworestaurants, a lounge, a bakery, a health centered grocery store, a fitnesscenter,...

  • Front desk agent

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Club de tennis Île des Sœurs Full time

    Place of work: 300 Chem. du Golf, Verdun, QC H3E 1A8Status: Full-timeSalary: 50 000$ per year Established in 1971, this impressive sports complex offers its members 20 tennis courts as well as a sports center of more than 10,000 square feet located just minutes from downtown Montreal and the South Shore. You would find a team of passionate professionals...

  • Front Desk Agent

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada W MONTRÉAL Full time

    POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or...

  • Front Desk Agent

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Le Centre Sheraton Montreal Hotel Full time

    POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or...

  • Front Desk Supervisor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Delta Hotels by Marriott Montreal Full time

    Additional Information Overnight shiftsJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssist staff with expediting problem payments (e.g., problems processing...

  • Front Desk Clerk

    Found in: beBee jobs CA - 2 weeks ago


    Montreal, Quebec, Canada W Montréal Full time

    Additional Information Pay: $30.88/hour, Night shift mostlyJob Number Job Category Rooms & Guest Services OperationsLocation W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all guest check-ins by confirming reservations, assigning room, and...

  • Front Desk Supervisor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Delta Hotels Full time

    Additional Information Overnight shiftsJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing...

  • Front Desk Supervisor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Marriott International Full time

    Additional Information Overnight shiftsJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing...

  • Front desk supervisor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Tidan Inc. (Tidan Hospitality & Real Estate Group) Full time

    Work place : MontréalStatus: Full-timeSalary: 60 000$ per yearReporting to the Director of Reception, the Reception Supervisor is responsible for overseeing the daily operations of the establishment's reception, as well as leading and supporting the team of receptionists to ensure quality service to the clients. Responsibilities:Supervise reception...

  • Front Desk Supervisor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Delta Hotels par Marriott Montréal Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Montreal, 475 President-Kennedy Avenue, Montreal, QC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest...

  • Front desk attendant

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada HOTEL10 Montréal Full time

    Work place: 10 Sherbrooke St W, Montréal, Québec H2X 4C9 Status: Part-timeSalary: 24.34$ per hourEstablished in a building that is both mythical and contemporary, HOTEL10 is an absolutely unique boutique hotel that will make you discover and experience Montreal culture in all its forms. Located on Sherbrooke Street at the corner of Saint-Laurent Boulevard,...

  • Night Auditor

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Marriott Residence Inn Montreal Airport Full time

    OPERATIONS Possesses thorough knowledge of front desk and customer service operations. Performs all tasks listed on the position checklist. Verifies the transactions of each receptionist during the day and evening. Processes credit card transactions. Invoices room rates and taxes on each customer invoice. Finalize transactions completed during the day....

  • Night auditor full time 22.86$/h Full

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Courtyard Marriott Montreal Centre-ville Full time

    TheCourtyard Marriott is located in the heart of Montreal, near thePalais des congrès, a few minutes from the most famous underground city in theworld, Place des Arts, shops and boutiques on the effervescent rue Ste-Catherineand the Old -Montreal. The hotel offers 212 spacious rooms, conference rooms,indoor swimming pool and whirlpool, exercise room as well...

  • Night Audit Supervisor

    Found in: beBee jobs CA - 3 days ago


    Montreal, Quebec, Canada Complexe Humaniti Montréal Full time

    The Humaniti Hotel Montreal is the veryfirst Autograph Collection by Marriott hotel to establish itself in Quebec, inall its grace and sophistication. Open since June 2021, the hotel is located inthe heart of a vertical community that includes condos, residences, offices, tworestaurants, a lounge, a bakery, a health centered grocery store, a fitnesscenter,...

  • Reservation associate- Receptionist

    Found in: beBee jobs CA - 1 week ago


    Montreal, Quebec, Canada Courtyard & Residence Inn Montreal Midtown Full time

    The front desk and reservation associate processes all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Processes all payment types such as room charges, cash, checks, debit, or credit. Processes all check-outs including resolving any late and disputed charges. Answers, records, and processes all guest calls,...