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Victim Services Worker

4 months ago

Dawson, Canada Government of Yukon Full time
Job Summary and Requirements

The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We build strong and healthy relationships with others to support good governance and to foster safe communities with opportunities for healing. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners.

The principles that guide are:

Reconciliation with Yukon First Nations: Together as DOJ representatives we commit to embracing the spirit of the Final Report of the Truth and Reconciliation Commission of Canada entitled Honouring the Truth, Reconciling the Future, by conducting ourselves in our day-to-day business in a manner that embodies the purpose of reconciliation with our First Nations members in the Yukon. We recognize the importance of employee education on First Nations history and the encouragement of innovative thinking by all DOJ personnel on our ability to effect meaningful change towards true reconciliation.

Working as a Team: As DOJ employees we value working together as a team within branches and within the department as a whole, while respecting our respective roles in the administration of justice, to work as one entity to meet our collective objective to serve the public. We are mindful of the impact of our actions on the people around us both in proximity and in the larger department and strive to ensure that we maintain the best interests of the department in our approach to our work.

Identify and Meet our Clients' Needs: DOJ personnel have a wide variety of responsibilities and an equally diverse clientele, internal and external to government, and we are committed to ensuring that they know we work for them and that we treat them with empathy, inclusion, integrity, respect and professionalism.

Initiative and Innovation: Management will encourage DOJ staff at all levels to think innovatively and to take initiative that will improve the work we do and services that we provide to allow for positive change and creativity in the workplace. Management will encourage DOJ personnel to reconsider our approach to the services we provide and adapt to the changing environment.

Communications: We are committed to improving the way we communicate internally with one another and externally to the public in order to better perform as a DOJ Team, share information and ideas with each other, dispel negative myths about the department and to ensure that the public has an appreciation for the excellent work we do.

The Opportunity: Reporting to the Supervisor of Victim Services, this position provides victims of crime with support, advocacy, information, counseling, and relevant referrals. This position works within the Criminal Justice System and in conjunction with RCMP, First Nations, and community agencies to provide specific outreach services to victims and witnesses in order to enhance client safety and to provide support through legal systems. Victim Service Workers often serve clients from vulnerable populations, including child victims, people with cognitive challenges, mental health issues, and histories of trauma.

This position may provide support to various branch initiatives, with the goal of increasing service to victims and providing public information on victim issues.

This position is required to carry out victim services duties in Dawson City as well as to travel to Yukon communities to provide services.

The hours for this position are flexible and can be customized to fit a preference for fewer bi-weekly hours.

For more information about this position, please contact Andrea Vaags, Supervisor, Victim Services, at

For more information about the recruitment process, please contact Tammy Vermeersch, Human Resource Consultant at

Please do not email resumes to either of these addresses; resumes may only be accepted through e-recruitment. If you need technical support submitting your application/resume, contact: E-

Essential Qualifications
Please submit your resume clearly demonstrating how you meet the following qualifications. Please note selection for further consideration will be based solely on the information you provide in your resume.

  • Post-secondary degree or equivalent in social work, psychology, criminology, or related discipline
  • Demonstrated experience providing crisis intervention and counseling as a front line worker
  • Demonstrated experience providing advocacy for and with vulnerable populations
  • Demonstrated experience providing client-centered care to victims of crime, particularly sexualized violence, intimate partner violence and/or child abuse
  • Demonstrated experience providing culturally competent support to First Nation individuals and communities
  • Experience providing information and support to victims of crime would be an asset
  • Experience or course work indicating knowledge of the Yukon Justice system would be an asset

Candidates who have education, training and/or experience equivalent to the essential qualifications listed above will be equally considered.

Desired Knowledge, Skills and Suitability
Candidates should have and will be assessed on:

  • Ability to provide professional case management from a victim-centered lens.
  • Ability to work independently and as part of a team.
  • Ability to deliver culturally competent service and commitment to building individual cultural competencies.
  • Ability to work collaboratively with service providers and rural communities.
  • Ability to balance professional ethics and personal boundaries in a small community.
  • Excellent written an oral communication skills and conflict resolution skills.

Additional Information

Condition(s) of Employment: Security Clearance, Valid Yukon Class 5 driver's licence

Job Requirements(s): Willingness to travel throughout the Territory