Customer Service Representative

1 month ago


Ottawa, Ontario, Canada Scotiabank Full time

About the role

As a Customer Experience Associate at Scotiabank, you are the face of our branches, focusing on providing exceptional service, building relationships, and identifying sales opportunities. In this role, you will:

  • Proactively discover customer needs
  • Process transactions
  • Nurture relationships
  • Identify sales opportunities
  • Introduce clients to mobile banking

Is this role right for you?

  • Build strong customer relationships
  • Solve customers' needs
  • Explain complicated concepts simply
  • Thrive in a target-based environment
  • Show eagerness to learn and succeed

Skills for success

  • Proven customer service skills
  • Professional and friendly demeanor
  • Flexible schedule availability
  • Comfortable in sales situations
  • Strong technical skills

What's in it for you?

  • Joining a forward-thinking organization
  • Professional development opportunities
  • Internal training for career growth
  • Competitive compensation and benefits

Location: Canada : Ontario : Ottawa



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