Analyst, Business Systems

4 days ago

Whitehorse, Yukon, Canada Northwestel Full time
Enterprise Application Analyst

This role is responsible for the development and technical support of Northwestel's enterprise applications. The successful candidate will work on a wide range of projects and activities, including analysis of user requirements, application and integration design, development, maintenance, incident management, and technical support in a medium to highly complex environment.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples.

Key Responsibilities
  • Collaborate with internal customers and Business and Process Analysts to gather, document, and analyze requirements to determine solutions.
  • Determine the scope of projects and requests, assess possible solutions, and make recommendations with an understanding of the "big picture".
  • Create detailed specifications for complex systems and ensure development meets the business need.
  • Perform feasibility assessments and studies, design prototypes for proposed solutions, and present them to internal customers.
  • Accountable for application-related content in the creation of project proposals, including risk evaluation, escalation, scheduling of work, and estimates for programming effort and other costs.
  • Perform related programming functions required for very complex programs to support specific business solutions and conversions.
  • Participate in the definition of architecture for large projects under the guidance of a systems architect.
  • Perform level 2 or 3 responses on IT incidents, and may act as Situation Manager on major IT incidents.
  • Understand reported security vulnerabilities and remediate these vulnerabilities in response to periodic and structured scanning and assessment programs.
  • Develop complex unit, system, and integration test specifications, and maintain documentation and data models.
  • Provide design and test guidance and expertise to members of a project team.
  • Plan and control the movement of releases to test and production environments, ensuring the integrity of the production environment is protected, and the correct components are released.
  • Manage the lifecycle of problems with the primary objective of preventing incidents from happening and minimizing the impact of incidents that cannot be prevented.
  • Coach, mentor, and provide direction for junior resources.
Knowledge and Competencies Required
  • Degree in Computer Science or System Engineering, or equivalent with a minimum of two (2) years of related experience, or a Diploma in Computer Science or equivalent with a minimum of three (3) years of related experience.
  • Demonstrate strong knowledge and experience in one or more of Relational databases: Oracle, MSSQL, Programming experience with Perl, J2EE (JDBC, JME, JSP), Python, PowerShell, Web development experience with MS SharePoint, Drupal,.NET, PHP, HTML, JavaScript, XML, DHTML, CSS, Windows Server 2012/2016, Office 365, Linux Web Servers, Proxy Servers, and Authentication.
  • Strong project and time management, interpersonal, communication, and organizational skills.
  • Experience in managing, supporting, and/or developing BSS, OSS, and NMS applications typically found in a telecommunications enterprise would be considered an asset.
What We Offer
  • Health & Wellness Benefits, Pension Plan, Discounts
  • Team Incentive Bonus
  • Paid Vacation with a Vacation Travel Allowance
  • Work-Life Balance
  • Community Involvement

As a safety-conscious organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

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