Warehouse Assistant Manager

1 month ago

Kelowna, British Columbia, Canada Trail Appliances Ltd. Full time
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada.

We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, and 4 offices in the Lower Mainland.

Join our team of trailblazers

Our core values:
Integrity - We do what's right, even when no one is looking.
Improvement - We do it well. Then we do it better.
Caring - We put ourselves in others' shoes.
Authenticity - We like people, not pretense.
Determination - We kick down walls.


Reporting to the Warehouse General Manager and Delivery Manager, the Warehouse Assistant Manager, located in Langford B.C., is responsible for the performance of both warehouse and delivery team.

The successful candidate would be an ambassador for our "Safety First" culture, while providing high quality training to all new/current hires, creating relationships across all departments, and upkeeping a high level of customer service.

The Warehouse Assistant Manager will also demonstrate effective leadership by being a strong mentor, Caring for others, Integrity in daily activities, Authenticity to peers, Determination to drive culture and Improvements.


As the Warehouse Assistant Manager, you will:
Oversee day to day operations of Warehouse & Delivery departments in our Langford and Nanaimo facilities with support from Warehouse & Delivery Supervisors at each location
Assist Delivery teams with training coordination and customer service guidance
Collaborate with Purchasing & Sales to ensure appropriate on hand inventory
Maintain inventory accuracy through cycle count programs
Manage delivery fleet and MHE maintenance programs
Manage branch P&L
Aid in hiring, employee training & development, and discipline
Monitor and report on KPI and operational metrics
Travel between Langford & Nanaimo as required

The experience we like to see:
Minimum 3 years Management experience
Warehouse Management OR Logistics & Supply Chain Diploma
Proficient in the use of MS Office
Current or previous forklift certification
Familiar with WMS & RF systems
Valid class 5 driver's license
Excellent verbal and written communication
Strong organizational, time management, leadership, and customer service skills
Strong Health & Safety background

We hope you are passionate about:
Actively facilitating change management within the department
Coaching and developing the warehouse & delivery teams to achieve goals and objectives
Encouraging and promoting continuous improvement
Working with others to achieve individual and shared team goals
Working through tight deadlines while change is a constant
Taking the initiative to make improvements and communicate change

Work Environment:
Warehouse environment
Travel required, approximately one day per week
Schedule Tuesday to Saturday, 9:00 AM to 5:30 PM
Includes Bonus

INDHP
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

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