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Business Analyst 1

2 months ago


Burnaby, British Columbia, Canada City of Burnaby Full time
Job Summary

Business Analyst 1 (Process Analyst) role involves analyzing business workflows, procedures, and tools to identify improvements and cost savings opportunities.

About the Role

The Business Analyst 1 performs a variety of activities, including leading collaborative sessions with diverse business groups, identifying business challenges and opportunities for improvement, and providing resolution through analysis to make strategic/tactical recommendations.

Key Responsibilities
  • Lead collaborative sessions with diverse business groups to identify business challenges and opportunities for improvement
  • Provide resolution through analysis to make strategic/tactical recommendations
  • Assist in the identification, analysis, and documentation of business and project requirements
  • Provide business analysis expertise to identify, plan, and execute key business improvements to automate or improve processes
  • Enhance customer experience by driving strategic transformational change
  • Prepare reports, presentations, and statistical analysis to document achievements and the status of ongoing activities
Requirements
  • Completion of a university degree at the Bachelor's level in computer science or a related discipline (such as Business Administration)
  • Some related systems or process analysis experience (such as Lean/Six Sigma)
  • Working knowledge of the principles, methodologies, tools, and standards applicable to business analysis and process planning
  • Ability to analyze and evaluate various data and information, develop logical solutions for assigned problems, and assess the implications of proposed changes
  • Ability to establish and maintain effective working relationships with a variety of internal and external contacts
  • Experience with Microsoft applications (such as Visio, Excel, PowerPoint, Power BI, Word)
Preferred Qualifications
  • Certification in Lean Six Sigma or related tools such as value stream mapping, time studies, or statistical data analysis
About the City of Burnaby

The City of Burnaby is committed to fostering an inclusive and diverse workforce that authentically mirrors the vibrant community we proudly serve.