Administration Manager

6 days ago

Ottawa, Ontario, Canada National Research Council Canada Full time

Administration Manager

The National Research Council (NRC) is seeking an experienced Administration Manager to support our Quantum and Nanotechnologies (QN) Research Centre. As a key member of our team, you will be responsible for ensuring the efficient operation of the Research Centre's Administrative Services team.

About the Role

  • Lead the Research Centre's administrative staff and provide guidance, motivation, and alignment within a complex environment.
  • Develop and implement new processes, ensuring their digitization and implementation in the research center.
  • Collaborate with operations management to ensure the Research Centre's internal administrative needs are met.
  • Champion continuous improvement of services through leadership of change initiatives within the research centre and/or in coordination with the NRC Common Services.

Requirements

  • College diploma in administrative services or a combination of education and related experience.
  • Significant experience in coordinating administrative, operational, and financial aspects of projects and activities.
  • Experience working with clients and partners to establish service standards.
  • Experience leading a team in a complex organization.
  • Experience coordinating projects or events involving multiple employees and/or multiple disciplines.
  • Experience drafting and editing reports using Microsoft Office tools.
  • Experience using a document management system.
  • Experience in process review and process improvement implementation.

Language Requirements

Bilingual Imperative CBC/CBC

Assessment Criteria

  • Technical Competencies:
    • Knowledge of administrative principles and practices.
    • Knowledge of project management and process improvement principles.
    • Ability to organize and analyze complex information.
    • Ability to interpret and implement policies, procedures, and guidelines.
  • Behavioural Competencies:
    • Management services - Communication (Level 3)
    • Management services - Conceptual and analytical ability (Level 3)
    • Management services - Results orientation (Level 3)
    • Management services - Client focus (Level 3)
    • Management services - Teamwork (Level 3)
    • Management services - Initiative (Level 2)
    • Management services - Self-knowing and self-development (Level 2)
    • Supervisor - Developing others (Level 2)

Compensation

The successful candidate will receive a competitive salary and benefits package, including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, and additional supports to enhance their well-being throughout their career and beyond.

About the NRC

The National Research Council (NRC) is Canada's leading research and technology organization. Our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. We value teamwork, creativity, and innovation, and offer a supportive workplace that fosters a culture of excellence.

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