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Senior Manager, Operational Risk Management

2 months ago

Toronto, Ontario, Canada TD Bank Full time

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Risk Management

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Job Description:

Operational Risk Management is accountable for the design and implementation of TD's Operational Risk Management Framework that sets out the Bank's policies, processes and practices for the identification, assessment, reporting, mitigation and control of operational risk. Within this context, ORM acts as an independent risk management function responsible for ensuring the Bank has an effective operational risk management program to manage risk within the Bank's risk appetite.

TDBG applies the "Three Lines of Defence" model to risk management. As a representative of the second line of defence, the position of Senior Manager, Operational Risk Management ensures the appropriate design, implementation and/or execution of ORM programs. This position reports to the VP, ORM Programs.

Senior Manager, Operational Risk Management will be responsible for:

Key Indicator Program: Includes design, implementation and ongoing validation of the program as well as evolving the program to continuously align to regulations and meet changing industry expectations. Operational Risk Operating Committee (OROC) meeting coordination and administration including agendas, meeting materials and minutes. Coordination and vetting Operational Risk Management Major Risk Category (MRC) view in Risk Appetite Refresh, Risk Appetite Scorecard, adhoc Stress Testing activities as well as key contact for Regulatory requests and exams. Refreshing and maintaining other ORM policies, standards, guidelines (e.g. Internal Control Policy, ORM Program Validation) and C-ORM risk assessments

Key Responsibilities include:

  • Oversee a team of Risk Specialists and collaborate with risk and business partners for successful coordination and delivery of ORM Programs
  • Own, enhance and implement ORM programs in line with the industry practices and evolving regulatory expectations to provide sustainable risk management benefits to the Bank
  • Consolidate, synthesize, and effectively communicate the Operational Risk Management Major Risk Category (MRC) view to senior management
  • Ensure ORM program and OROC documentation artifacts are high-quality, accurate, completed within required timeframe, and meet all regulatory standards/expectations
  • Conduct periodic benchmarking of TD's methodology/practices to industry best practices and evolving regulatory expectations
  • Represent TD as a subject matter expert in meetings with Regulators and industry working groups
  • Identify strong talent, recruit, and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome

Department Overview:

Corporate Operational Risk Management (C-ORM) is accountable for the design and implementation of TDBG's Operational Risk Management Framework, which sets out the Bank's governance, policies, processes and practices for the identification, assessment, reporting, mitigation and control of operational risk. Within this context, C-ORM acts as an independent risk management function responsible for ensuring the Bank has an effective operational risk management program to manage risk within the Bank's risk appetite.

Job Requirement:

  • Over 10 years of related experience (e.g. experience in Risk Management, Audit, etc.).
  • Excellent presentation, organizational, analytical, interpersonal and communication skills to communicate information clearly to employees and management throughout the Bank.
  • Exceptional leadership and planning skills to handle teams with functional diversity and complexity, and multiple points of contact
  • Strong people skills - with demonstrated ability to impact and influence. The ability to build positive relationships with stakeholders across the Bank, work in a demanding environment and handle multiple deadlines and priorities.
  • Strong knowledge and understanding of the financial services industry, risk management and regulatory requirements. Familiarity with Canadian and U.S. regulatory requirements and industry standards regarding operational risk management is valuable.
  • Sound financial acumen, specifically exceptional research and analytical skills – ability to absorb information on a variety of often complex issues (financial and non-financial) and provide insights.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you

Language Requirement:

N/A.