Supervisor, School Area Safety

2 weeks ago

Kingston, Ontario, Canada City of Kingston Full time
Position Summary

Reporting to the Manager, Transportation Policy & Programs, the Supervisor, School Area Safety is responsible for the daily operations of the School Crossing Guard team.

This position will provide leadership and guidance to this team.


Working collaboratively with the department and local community partners, the Supervisor, School Area Safety is responsible for improving and monitoring road safety in school zones.

This position works collaboratively to develop policies, conduct investigations, analyze concerns, develop corrective actions, and provide recommendations as it relates to school safety programs.

KEY DUTIES & RESPONSIBILITIES

The Supervisor schedules, coordinates, supervises and monitors assigned school guard staff and program activities.

  • Maintains comprehensive files, conducts regular safety audits, and reports of departmental crossing guard activities
  • Oversees the scheduling of staff and attendance management
  • Trains and mentors staff
  • Supervises all aspects of performance and continually emphasizing and managing health and safety practices and procedures
  • Conducts performance evaluations and upholds standard operating procedures and service level standards
  • Interprets and applies the Collective Agreement
Designs, implements and reviews procedure manuals as well as develops policy for staff.

  • Prepares and conducts safety training for school crossing programs
  • Recommends necessary changes in standard operating procedures and safety programs and proposes the use of appropriate supplies and equipment needed
  • Attends to accidents and incidents and completes related reports
  • Ensure work is completed safely and in compliance with OH&SA and City policies and procedures
  • Communicate and inform staff of changes in legislation and internal policy/practices and address concerns
Serves as departmental representative for matters involving road safety in school areas and school site operations.

  • Prepares materials for and participates in school safety meetings and other crossing guard meetings as applicable
  • Interfaces with residents, stakeholders, and Councillors to investigate, assess, and provide information and next steps on school travel issues
  • Conducts studies, warrants, and reviews of existing and prospective school crossing locations
  • Liaises with Public Works, Kingston Police, and other agencies to maintain daily operators, ensure safety, and resolve complaints and concerns
  • Conducts counts or observations to collect transportation data or information at sites
  • Completes assessments of transportation issues using relevant technical guidelines and manuals
  • Supports active school travel planning programs citywide
  • Supports the City's school safety programs and reviews new requests
  • Supports and conducts parking policy reviews in school areas
  • Designs communications and initiates campaigns for safer, more active travel to school
Other duties as assigned
Qualifications, Competencies
Diploma/ degree in business administration, public administration, or a related field

1-year of front-line experience

Experience working in an operations/ logistics environment

Supervisory experience in a unionized environment, preferred

Valid class "G" Ontario driver's license

Must demonstrate corporate competencies:
Customer Focus, Results Orientation, Integrity, and Teamwork
Skills, Abilities, Work Demands
Strong leadership skills with the ability to consistently direct, motivate and mentor employees in a unionized environment

Must have excellent communication, interpersonal, public relations, and conflict-resolution skills

Demonstrate initiative and effective planning and organizational skills. Strong time management skills with the ability to multitask in a time-sensitive setting

Strong problem-solving skills with the ability to analyze information and make efficient decisions

Actively participate as a member of a team to move the team towards the completion of goals. Attend work on time and ready to contribute to the team's success. Collaborate and build connections with others in a respectful way that creates effective working relationships

Ability to work both independently and as part of a team

Ability to write clear and concise reports

Ability to coach and develop staff capabilities

Knowledge of and ability to apply the Occupational Health & Safety Act and other relevant legislation

Intermediate skills using Microsoft Word, Excel, and Outlook

Required to obtain and maintain satisfactory criminal record check, including vulnerable sector

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