Operations Dispatcher
3 weeks ago
Northwest was started in 1955 and continues to operate 65 years later, with the same commitment to safety and service excellence.
As a family business, we operate on the principle that our customers and our team members are part of the Northwest family, and this belief is reflected in everything we do.
From supporting the community, to developing safety initiatives, at Northwest, people are the priority.Currently, we are hiring a Dispatch Operations Supervisor to join our Calgary office. Reporting to the Senior Director of Operations, this position will have a mixture of dispatching and administrative responsibilities.
Job Description:
Coordinating daily workflow for trucks, trailers, and drivers
Managing fleet resources according to availability and schedules
Working with Maintenance on coordination and planning of equipment servicing
Ensuring driver compliance for online orientations
Planning and scheduling for plant interruptions, outages, haul diversions, holidays, etc.
Reviewing driver documents for accuracy and approving billable & payable hours
Reviewing dispatch schedules and plant details daily and strategically re-evaluating plans to respond to changes
Communicating with customers and drivers to ensure optimal operations and customer satisfaction
Site and field visits as required
Job Requirements:
1-year experience in Dispatch, Operations, Logistics, or Scheduling
Post-secondary education or training is an asset
Advanced Google Drive and computer skills
Experience with TMW system an asset
Exceptional critical thinking and problem resolution skills
High level of attention to detail, with impeccable organizational abilities
Process-driven individual, who excels at executing tasks from conception through to completion
A motivated individual with an uncompromising commitment to safety.
Why You Should Choose Northwest:
Everyone is treated like a member of our Northwest family
We offer competitive salaries
Health, Dental and Extended Benefits after 3 months
Health/Wellness Spending Account
Registered Retirement Savings Plan (RRSP) matching
Semi-annual Education Fund Scholarship opportunities for you and your family members
We look forward to reviewing your application soon but please note, that due to the volume of applications, we will likely be responding only to those applicants chosen for an interview.
Job Types:
Full-time, Permanent
Benefits:
Dental care
Extended health care
Flexible schedule
Life insurance
RRSP match
Vision care
Supplemental pay types:
Bonus pay
Work Location:
In person
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