Bilingual Licensed Insurance Advisor, Full Time New Graduate

Found in: beBee jobs CA - 5 days ago

Montreal, Quebec, Canada Definity Careers Full time

Please note that our regular business hours are Monday to Friday, 8 a.m. to 6 p.m. All applicants must be able to work shifts during these hours. These are subject to change depending on the business needs but don't worry, we believe it's important to notify you of any shift changes several weeks in advance, so you can prepare.

YOUR NEXT STEPS AS NEW GRADUATES

From classroom to career, every step of your journey has an impact on your future. That's why it makes sense to choose a company that offers truly rewarding work and real-life experience. At Definity, your contributions, creativity, and energy will be put to good use, and you'll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.

If you're looking for a company that takes care of its people — full time and part time alike — and has a track record of doing big things, get ready to love it here.

Start date: September 2024 (an earlier start date can be negotiated)

Duration: Full Time Permanent Position

What can you expect in this role?

  • Answering customer questions about our products. As we are an omnichannel call center, you should be comfortable answering the phone, chat, or email.
  • Strive for first call resolution.
  • Work with other departments, as required, to respond to client issues quickly and efficiently.
  • Continuously gain knowledge about our products, because no matter how much training you take, you will always have to learn to provide impeccable service to our customers.
  • Meet our quality assurance requirements, such as follow-up calls and survey feedback to our customers.
  • We also consider productivity or hourly interactions, to ensure that our customers' calls are answered in a timely manner.

What do you bring to the role?

  • You must be fluently bilingual (in French and English) and be able to respond to customer inquiries in both languages.
  • Recently graduated from a college or university degree program in the last 2 years
  • You must hold a valid license from the AMF in personal lines insurance. You must also be prepared to meet your license requirements, through continuing education or CIP courses.
  • It helps if you've done this before, so if you have one year or more of experience in customer service where you were known to be a top producer and left a trail of smiling, happy customers, we want to speak to you If you have but, for less than a year, then it's probably best if you get more experience. We will still be here when you are ready.
  • We want people that don't think working in customer service is anything less than an amazing job, that it is an extremely important part of a company's success and is a highly respected role.
  • Must obtain your Ontario insurance license (OTL) during the first two years of employment (training included)
  • Previous experience working in an inbound call center and/or retail store would be considered a bonus. It would be considered a plus if you have experience supporting an online, digital company.
  • We use computers and other technology to do our jobs. You must be comfortable with various forms of technology and be web-savvy.
  • A lot changes around here and there is a lot to learn so, you must have a proven ability to shift and pivot as the business requires.
  • You need to be skilled at de-escalating customer's concerns and problem solving to reach a resolution.

  • Bilingual Insurance Advisor, Full Time New Graduate

    Found in: beBee jobs CA - 4 days ago

    Montreal, Quebec, Canada Definity Careers Full time

    Please note that our regular business hours are Monday to Friday, 8 a.m. to 6 p.m. All applicants must be able to work shifts during these hours. These are subject to change depending on the business needs but don't worry, we believe it's important to notify you of any shift changes several weeks in advance, so you can prepare. YOUR NEXT STEPS AS NEW...

  • VIP Licensed Insurance Advisor

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a VIP Insurance Specialist you will be responsible for providing advice and service to high net worth and mass-affluent clients within RBC Insurance's High Net Worth Home and Auto business group. The VIP Insurance Specialist will lead an extensive discovery process, and offer a unique and differentiated...

  • Financial Security Advisor, Insurance

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity? We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance. As an accredited Life & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions....

  • Licensed Damage Insurance Client Care Officer

    Found in: beBee jobs CA - 5 days ago

    Montreal, Quebec, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionRemote work available in the province of Quebec.What is the opportunity?As a Licensed Damage Insurance Client Care Officer, you will respond with professional and accurate service for all client concerns and escalations within the Home & Auto Insurance. You will be responsible for providing effective problem resolution and...

  • Licensed Damage Insurance Client Care Officer

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionRemote work available in the province of Quebec.What is the opportunity?As a Licensed Damage Insurance Client Care Officer, you will respond with professional and accurate service for all client concerns and escalations within the Home & Auto Insurance. You will be responsible for providing effective problem resolution and...

  • Bilingual Licensed Customer Care Officer, Home

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?The Customer Care Officer will respond with professional and accurate service for all client concerns and escalations within the Insurance Advice Centre. You will be responsible for providing effective problem resolution and delivering a superior client experience by demonstrating effective root cause...

  • Financial Security Advisor, Client Care

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionRemote work available in the following provinces: Quebec, Ontario and New Brunswick.As a Bilingual Licensed Financial Security Advisor, Client Care - Insurance, you will respond with professional and accurate service for all client concerns and escalations Insurance Life & Health. You will be responsible for providing effective...

  • Financial Security Advisor, Client Care

    Found in: beBee jobs CA - 5 days ago

    Montreal, Quebec, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionRemote work available in the following provinces: Quebec, Ontario and New Brunswick.As a Bilingual Licensed Financial Security Advisor, Client Care - Insurance, you will respond with professional and accurate service for all client concerns and escalations Insurance Life & Health. You will be responsible for providing effective...

  • Associate Wealth Advisor

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is currently seeking an Associate Wealth Advisor to join a well-established advisory team. You will deepen client relationships by offering sound advice and support to clients and to the advisory team. Developing and implementing the team's wealth management strategy for clients is the...

  • IT Change Management Advisor

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities The IT Change Management Advisor will be responsible for ensuring the success of the company's IT projects which recently migrated to SAP S/4HANA. MORE PRECISELYProvide a clear vision and take concrete actions following the digital shift trendContribute to the internal development of sound change management practiceDefine the right...

  • Sales Advisor

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada DeSerres Full time

    Are you passionate and want to contribute to the success of DeSerres? Leverage your skills within a big name in art, hobby and DIY equipment. We are currently looking for a Sales Advisor/Cashier on a permanent full-time basis for our Ste-Catherine branch. Candidates must be available days, evenings and weekends. Main Responsibilities:You will be responsible...

  • Bilingual Account Manager

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Hertz Canada Full time

    Salary starting at $65,000.00 annually + commissions. The Bilingual Account Manager is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segment. Communicates opportunities, challenges, and market trends within assigned territory. This position...

  • Financial Services Consultant, Insurance Rollover, Client Services Centre

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Licensed Truck Trailer Technician

    Found in: beBee jobs CA - 2 days ago

    Montreal, Quebec, Canada Trimac Transportation, Ltd (MechanicWelder) Full time

    Apprentice Mechanic$2500 Sign-on bonus National Tank Services, a division of Trimac, is a North American leader in the cleaning and maintenance industry. With over 39 locations, National Tank Services offers a variety of career advancement opportunities, competitive pay, benefits and job security. We are currently looking for heavy-duty mechanics for our...

  • Employee Relations Advisor

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada UAP Inc. Full time

    The Employee Relations Advisor is responsible for providing efficient and quality support to the managers of the different divisions of their region, including the application of UAP procedures/strategies/programs. You will ensure the adoption of best practice in human resources management, including the application of the performance appraisal process, the...

  • Bilingual Commercial Credit Advisor

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?You will support Commercial Account Managers (CAM) in credit renewal and adjudication of files What will you do? Develop and utilize specialized knowledge and experience of specific industry/segment(s) to support the credit needs of Commercial Account Managers and their clientsAssist CAMs with completing...

  • Bilingual Field Nurse Case Manager

    Found in: beBee jobs CA - 6 days ago

    Montreal, Quebec, Canada Bayshore HealthCare Full time

    About the RoleThe Bilingual Field Nurse Case Manager (FNCM) will play an essential role in supporting patients living with a dermatological disease to improve both their health outcomes and quality of life. FNCM offers enrolment and reimbursement support to physicians and medical case management services to patients. Assist the physician with the completion...

  • Conseiller / Advisor

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada Tesla Full time

    What to ExpectChez Tesla, nos conseillers offrent une expérience incroyable éducative, immersive et passionnante à tous nos clients actuels et futurs, et créent une expérience mémorable pour nos clients le jour de la livraison. Ils sont les premières personnes devant les clients et sont nos ambassadeurs de la marque, soutenant notre mission...

  • Integration Advisor

    Found in: beBee jobs CA - 5 days ago

    Montreal, Quebec, Canada CGI Full time

    CGI - Payroll Services Center (PSC) offers all-in-one cloud solutions that simplify payroll and human capital management. We are proud of our privileged relationships with customers; their satisfaction rate is also very high.Every day our members help thousands of clients with payroll for their employees in different industries. In this role, you will...

  • Bilingual Pricing Specialist

    Found in: beBee jobs CA - 7 days ago

    Montreal, Quebec, Canada McCarthy Tetrault Full time

    At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and...