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FT Supervisor

2 months ago

NiagaraontheLake, Ontario, Canada Tapestry Full time

Seeking a Retail Store Manager to create a high-energy sales and service environment, drive sales growth, and lead a team to meet performance standards.

Since its launch in 1993, Kate Spade New York has been a global lifestyle brand that designs extraordinary things for the everyday. We're known for our rich heritage and unique brand DNA, which celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

We're part of the Tapestry portfolio, a global house of brands committed to innovation and inclusivity. Our values are built on unwavering optimism, creativity, and a drive for results.

The successful individual will:

  • Create a high-energy sales and service environment that exceeds customer expectations.
  • Ensure all customers are serviced according to the Kate Spade approach standard.
  • Inspire the team to meet and exceed performance standards.
  • Take initiative to act on development needs.
  • Maintain a confident and commanding floor presence.
  • Act as an advocate for the team.
  • Create partnerships with team members.
  • Represent the brand appropriately in all situations.

The accomplished individual will possess:

  • Experience in a retail service environment in a position of management.
  • Knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to communicate effectively with customers and staff.
  • Ability to work flexible schedules, including nights, weekends, and holidays.

We're looking for someone with:

  • Courage to provide direct and constructive feedback.
  • Creativity to come up with new and unique ideas.
  • Customer focus to meet expectations and requirements.
  • Ability to deal with ambiguity and uncertainty.
  • Drive for results to exceed goals.
  • Interpersonal savvy to build relationships and communicate effectively.
  • Learning on the fly to adapt to new situations.

We're also looking for someone who can:

  • Develop and lead a team to meet performance standards.
  • Build effective teams and foster open dialogue.
  • Strategically plan and execute business goals.

Kate Spade is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. Our decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis.