Current jobs related to Unit Clerk - Toronto, Ontario - The Salvation Army - Toronto Grace Health Centre
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Unit Clerk
2 months ago
We are seeking a highly organized and detail-oriented Unit Clerk to join our team at The Salvation Army - Toronto Grace Health Centre. As a Unit Clerk, you will play a vital role in supporting the patient care unit by performing various administrative and clerical duties.
Key Responsibilities- Manage day-to-day staff scheduling as per collective agreements under the direction of the Patient Care Manager.
- Maintain patient records as needed.
- Schedule patients' appointments and coordinate patient transportation and escorts as required.
- Provide effective communication to internal and external clients.
- Maintain clerical supplies for the healthcare team.
- Answer high-volume telephone inquiries from patients, families, and refer callers to other healthcare team members or appropriate individuals.
- Responsible for Patient Care Conference calendar.
- Participate in continuous quality improvement activities to enhance the quality of the patient care environment.
- Promote a safe and healthy workplace.
- Provide backup support to other unit clerks.
- Grade 12 Diploma plus Community College Business/Office Administration, Medical Diploma.
- 2 years' related experience.
- Experience in a healthcare environment is an asset.
- Knowledge and experience working in a unionized environment and understanding of Collective Agreement.
- Proficient in Microsoft Office (Word, Outlook, Excel, and PowerPoint).
- Excellent customer service, organization, and time management skills.
- Ability to work independently and accurately in the presence of frequent interruptions.
- Superior communication skills, both written and verbal.
- Maintain confidentiality, exercise good judgment, and discretion.
- Ability to manage frequent changes within a team environment.
- Must have the physical strength, flexibility, and endurance required to perform the job, as determined by the physical needs assessment of the position conducted by Corporate Occupational Health and Safety.