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Self-Checkout Associate

2 months ago

Edmonton, Alberta, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and customer-focused Self-Checkout Attendant to join our team at Walmart Canada. As a Self-Checkout Attendant, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Maintain a clean and organized self-service area, ensuring a safe and efficient shopping environment for customers.
  • Provide education and support to customers on the correct use of self-service options, promoting a seamless shopping experience.
  • Upsell and promote company-sponsored programs, such as credit card services and charity initiatives, to enhance customer engagement.
  • Monitor customer activity and provide assistance when needed, ensuring a high level of customer satisfaction.
  • Respond to EAS alarms and complete the necessary documentation, demonstrating a commitment to security and compliance.
  • Communicate effectively with the Customer Service Manager to address technical issues and maintain a smooth operation of the self-service area.
  • Return Scan & Go scanners to their designated location after use, ensuring efficient inventory management.
Requirements

To be successful in this role, you will require:

  • A strong commitment to customer service and a passion for delivering exceptional experiences.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A high level of attention to detail, ensuring accuracy and efficiency in all aspects of the role.
  • The ability to work independently and as part of a team, with a flexible and adaptable approach to changing situations.
Preferred Qualifications

While not required, the following qualifications are highly desirable:

  • Previous experience in a retail or customer-facing role, with a strong understanding of customer service principles.
  • Knowledge of self-service technologies and systems, with the ability to quickly learn and adapt to new processes.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
Why Work at Walmart Canada?

At Walmart Canada, we are committed to creating a positive and inclusive work environment that supports the growth and development of our associates. We offer competitive compensation and benefits, as well as opportunities for advancement and professional growth.

Join our team and become a part of a dynamic and customer-focused organization that is dedicated to making a difference in the lives of our customers and associates.