Change Manager

4 weeks ago

Vancouver, British Columbia, Canada Provincial Health Services Authority Full time

Change Manager

Vancouver, BC

The Change Manager (CM) is accountable for providing leadership and expertise to enable the achievement of complex organizational change initiatives and transformation, and reports directly to the Project Lead.

This role includes assessing the risk and impact of the change, assessing change readiness, creating and implementing change management strategies. The CM provides professional expertise, guidance and input into project planning and supports the implementation core project team. This role strives to affect and encourage adoption, increase utilization of and proficiency with relevant changes that impact employees, increasing benefit realization, value creation, return of investment and the achievement of results and outcomes. The CM works with project stakeholders on an ongoing basis to gather information required to drive the change management plan and encourages project team members to meet on a regular basis to facilitate change management issues.

What you'll do

  • Plans, develops, implements, revises and evaluates change management project requirements across multiple project action items (e.g. Impact assessments, communication planning, etc.)
  • Fosters and facilitates relationship building, networking, and collective development to advance shared change management priorities across all stakeholder groups.
  • Builds capacity through knowledge exchange and knowledge translation activities with a variety of operational leaders, staff and external stakeholders.
  • Applies the processes, tools and techniques to effectively assess and manage the impact of transformational change in the project.
  • Consult with stakeholders on complex changes and transformation, building strong relationships across a diverse group of stakeholders.
  • Collaborate with project managers, leaders, and teams to coordinate change activities and address any issues that arise.
  • Oversee the execution of change initiatives, ensuring that projects are delivered on time, within scope, and on budget.
  • Establish a communication plan with key messages to reach core audience in order to drive needed change.

What you bring

Qualifications

  • A level of education, training and experience equivalent to a Master's degree in a relevant discipline, such as Health or Business Administration, Leadership or Organizational Development with five to ten years of related change management, or organizational experience.
  • Training and experience in change methodology/framework is an asset.
  • Change Management certification (PROSCI) is considered an asset.
  • Exceptional relationship building skills across diverse populations and client groups.
  • Proficiency with project management approaches, tools, and phases of the project lifecycle.
  • Possess strong communication skills (both written and verbal) and interpersonal skills.
  • Knowledge of the public sector, the social sector, or healthcare would be considered an asset.

Skills & Knowledge

  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual full-time hours (37.5 hours per week)

Wage: $ $51.00/hour - as a casual employee, total earnings include an additional 13% in lieu of benefits and paid vacation. The rate for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan

Location: Vancouver, BC

Hours of Work: Monday - Friday (37.5 hours per week)

Requisition # TOD

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

This position is part of PHSA Talent on Demand (ToD) which is our unique in-house recruitment program. ToD connects qualified individuals with diverse job opportunities across PHSA and the other health authorities, creating a gateway for those who wish to achieve their career goals within healthcare. Successful candidates will gain significant health care experience and can transition into long-term, permanent roles within PHSA. For more information, visit or contact

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