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Insurance Advisor
2 months ago
We are seeking a highly skilled and customer-focused Bilingual Insurance Advisor to join our team at TD Bank. As a Bilingual Insurance Advisor, you will be responsible for providing exceptional customer service to our clients, answering their insurance-related inquiries, and resolving their concerns in a timely and professional manner.
Key Responsibilities:
- Provide accurate and timely responses to customer inquiries regarding insurance products and services.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Upsell and cross-sell insurance products and services to customers.
- Collaborate with internal stakeholders to ensure seamless customer service delivery.
- Stay up-to-date with product knowledge and regulatory requirements.
Requirements:
- Bilingualism in English and French (written and verbal).
- Post-secondary education and/or relevant experience in insurance or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet performance targets.
- Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a leading financial institution.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].
