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Outside Account Manager

2 months ago

Regina, Saskatchewan, Canada EMCO Corporation Full time
Outside Account Manager Outside Account Manager

Join our team at EMCO Corporation, a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.

About EMCO Corporation

With over 115 years of experience, EMCO Corporation is a trusted partner for the construction industry, providing quality and cutting-edge products to support residential, commercial, and infrastructure initiatives across Canada.

Job Description

As an Outside Account Manager, you will develop lasting, ethical customer relationships to maximize profitable sales and grow profit sharing at the Profit Centre.

  • Visit customer offices, shops, and job sites to assess the customer's business, understand their needs, and develop strong relationships to generate and close profitable sales.
  • Prospect and identify new customers, and alert the Profit Centre Manager and Credit Team of viable prospects.
  • Lead and own the sales process, including producing sales call reports, territory planning, and growth targets.
  • Analyze customer data, develop, and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre.
  • Process orders, quotes, job packages, and other sales functions required.
  • Investigate and resolve customer issues, address short payments and returns in a timely fashion that exceeds the customer's expectations and benefits of the Profit Centre.
  • Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customer's business that might affect the credit standing.
  • Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions.
  • Understand and follow all safety regulations at all customer locations as well as at the Profit Centre.
  • Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team.
  • Perform other tasks as requested by the Profit Centre Manager.
Qualifications
  • College and/or University degree.
  • A minimum of 2 years of experience with customer service or counter sales.
  • Valid driver's license with a clean driver's abstract.
  • Proficient in the use of Microsoft Office software.
  • Outstanding customer service and verbal communication skills.
  • Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer.
  • Ability to gain comprehensive knowledge of product and value-added services.
  • Excellent relationship building skills with customers, vendors, and teammates.
  • Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects.
  • Ability to learn and operate the applicable software system used to process orders.
  • Intermediate math skills.
  • Able to learn how to operate material handling equipment.
Preferred Skills
  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre.
  • Experience using Trend and Eclipse.
Why Join Our Team?

EMCO Corporation is a solid, stable company with strong core values, offering great mentors and on-the-job training, growth potential with competitive salary, benefits, and profit sharing, and a career with a work-life balance and flex time.

We are an equal opportunity employer, committed to maintaining a discrimination, harassment, and barrier-free workplace where all employees can contribute to their fullest potential.