System Support Administrator

Found in: beBee jobs CA - 1 week ago

Vancouver, British Columbia, Canada Charter Full time

Position Summary:

The Systems Support Administrator will work within practiced team environments providing support of customer users, infrastructure, and technology.

Charter, a highly respected and value driven systems integrator, delivering voice and collaboration solutions as well as many other technology verticals including routing and switching, data center, cloud, wireless and security. Partnering with several industry leading vendors, Charter solutions are diverse, flexible and deliver business outcomes. The Systems Support Administrator will participate in a wide variety of activities, providing the candidate with opportunity for a high growth career and personal enrichment.

Skills Overview:

The role is diverse in its exposure to technology and vendors but is focused on users, network, applications, cloud & systems support. While it is not mandatory that candidates have skills in all areas listed below, priority consideration will be given to those that possess previous experience in several areas and desire to broaden their exposure and experience to align with the tactical and strategic directions within Charter.

Charter partners with various top technology vendors, including Cisco Systems, Juniper, Extreme, NetApp, Microsoft/Azure and others. The candidate should come with a strong ability to want to learn and adapt to some of these technologies:

Responsibilities & Accountabilities:

  • Attend team huddles and be an active participant team planning activities.
  • Bring subject matter expertise and leadership in Cloud, Microsoft Active Directory and systems applications.
  • Use provided workflow tools to reflect the status of tickets, tasks, effort/labour etc.
  • Identify areas to create, improve and maintain Charter intellectual property in the form of configuration templates, testing guides and other tools that assist in allowing Charter to be efficient and support with high quality.
  • Provides timely delivery of customer communications regarding troubleshooting and restoration of services.
  • Strong communications skills with ability to translate technical outcomes/stories to layman terms for non-technical users
  • Tier 1 & 2 Remote and Onsite Support, Request & Incident resolution
  • Develops, maintains, and continually improves standardized work practices.
  • Work with aligned vendors for Tier 3 Support
  • Assist in establishing governance, process and identify efficiencies.
  • Providing reports and activity updates to clients and internal teams
  • Engage deeply within the Charter company while becoming active in the company community and culture.
  • Attend company town halls and events, focused on bringing people together and aligning to a single vision. Participate actively when appropriate.
  • Use available social and collaboration tools to engage broadly with the company in a positive and constructive manner.
  • Provide mentorship to others in areas of subject matter expertise and personal growth and management.
  • Recognize Charter company values and strive to apply them to your position and personal relationship with individuals and the company itself.
  • Explore and seize opportunities for growth that benefit both yourself and Charter, aligning with the overall vision.

Qualifications and Experience:

  • Minimum 3 years of experience in IT User & Infrastructure administration with one or more technologies listed below:
    • Administration and troubleshooting Active Directory and Group Policy
    • Application support (Cisco VoIP, MS Exchange, M365)
    • Exposure to VDI (virtual desktop infrastructure) considered an asset
    • Installation, management and troubleshooting Windows Server & PC infrastructure
    • Administration and troubleshooting of VMware & Hyper-V Hosts, Networking and Storage environment
    • Network management, monitoring and troubleshooting of various Cisco, Juniper, Meraki and Palo Alto Devices
    • Network Services (LAN, DNS, VLAN, VPN, Wireless, Cisco Umbrella, Citrix NetScaler)
  • Demonstrated ability to obtain and hold industry certifications such as Microsoft, Cisco or other vendor certificates.
  • Service Desk support and tooling experience
  • Additional consideration given to Bilingual - French (spoken and written) candidates
Working Conditions
  • Full-time, Permanent
  • Vancouver or surrounding areas only (this is not a remote position)
  • Hybrid work environment (1-2 days in the office or customer site)
  • Overtime as required
  • Participate in the on-call rotation

If the Systems Support Administrator role sounds like a position you are interested in, we want to hear from you

  • Systems Administrator

    Found in: beBee jobs CA - 5 days ago

    Vancouver, British Columbia, Canada TEEMA Full time

    Job Title: Systems AdministratorJob ID: MC Location: Vancouver, BC - HybridOverview:On behalf of our client, a fast-growing film studio in Vancouver, we are looking to recruit top talent to fill a full-time position in their IT Services Department. This position is for a talented IT Support that can work in partnership with their IT Manager and help mentor...

  • Systems Administrator II-1

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level CJob TitleSystems Administrator II-1DepartmentSystems | MedIT | Faculty of MedicineCompensation Range$6, $9,418.83 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is...

  • Client and Administrative Support Coordinator

    Found in: beBee jobs CA - 5 days ago

    Vancouver, British Columbia, Canada Danaher Full time

    Be part of something altogether life-changingWorking at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Support Analyst I

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level BJob TitleSupport Analyst IDepartmentAudio Visual and Information Technology Support | Arts Instructional Support and Information TechnologyCompensation Range$6, $8,724.25 CAD MonthlyThe Compensation Range is the span between the minimum and maximum...

  • Admission Systems

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level DJob TitleAdmission Systems (Integrations) Analyst IIDepartmentOCIO | Integration Enablement CenterCompensation Range$8, $12,575.08 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint...

  • Event Systems Coordinator

    Found in: beBee jobs CA - 2 weeks ago

    Vancouver, British Columbia, Canada Canucks Full time

    Position: Event Systems Coordinator Department: Event ServicesReports to: Sr. Director, Security & Event OperationsPOSITION SUMMARY:The Event Systems Coordinator assumes a central role within the Event Services and Arena Operations team. Tasked with managing our centralized platform spanning all operational departments, this position is pivotal in enhancing...

  • Workday Security Administrator

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level CJob TitleWorkday Security AdministratorDepartmentDelivery | Application Sustainment | Integrated Service Centre | Finance and Operational Excellence | VP Finance and OperationsCompensation Range$6, $9,418.83 CAD MonthlyThe Compensation Range is the...

  • Marketing Support Specialist

    Found in: beBee jobs CA - 2 days ago

    Vancouver, British Columbia, Canada SAP Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Support Staff, Arts Service Centre-student

    Found in: beBee jobs CA - 23 hours ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Student Info Support 4 (Gr7)Job TitleSupport Staff, Arts Service Centre-StudentDepartmentASC Student Support | ASC Student | Faculty of ArtsCompensation Range$4, $4,827.00 CAD MonthlyPosting End DateMay 8, 2024Note: Applications will be accepted until 11:59 PM on the day prior to the Posting...

  • Systems Engineer

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada TEEMA Full time

    Job Title: Systems EngineerJob ID: PL Location: North Vancouver, BCOverview:Our client's Engineering & Planning Team has an immediate requirement for one (1) Systems Engineer for 12 months. The Systems Engineer will support the Change Management team at the client's shipyards. The role will focus on development of multi-discipline Enterprise Change Requests....

  • Isc Support Specialist

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Administration, Level AJob TitleISC Support SpecialistDepartmentService Desk | Integrated Service Centre | Finance and Operational Excellence | VP Finance and OperationsCompensation Range$5, $8,081.00 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for...

  • Broadcast Systems Engineer

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada Canucks Full time

    Position: Broadcast Systems EngineerDepartment: Production TechnologyReports To: Sr. Manager, Broadcast Production TechnologyPOSITION SUMMARY:The Broadcast Systems Engineer will play a pivotal role in maintaining entertainment properties of Canucks Sports & Entertainment (CSE), including Rogers Arena's broadcast, live production, and AV infrastructure. This...

  • Finance and Administration Assistant

    Found in: beBee jobs CA - 2 weeks ago

    Vancouver, British Columbia, Canada Canadian Bar Association of BC Full time

    The Canadian Bar Association, BC Branch (CBABC) is the leading legal professional association with 7,900 members. We are the essential ally and advocate of lawyers, providing professional development and valuable networking opportunities and serve our members and their interests in advocacy by promoting fair justice systems, facilitating effective law...

  • Dietitian (WC1483)

    Found in: beBee jobs CA - 2 weeks ago

    Vancouver, British Columbia, Canada WestCana Support Services Full time

    Dietitian - Royal Ascot Care CentreWestCana is looking for strong, experienced Dietitian with a passion for the elderly to join one of our teams to support our residents in Long Term Care in Vancouver (link removed)>Positions Information:Part-time: Days vary, 9:00am - 2:00pm, 25 hours/weekWage: $ $50.00 /hourLocation of Work: 2455 E Broadway, Vancouver, V5M...

  • Arts Advising Student Info Support

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Student Info Support 4 (Gr7)Job TitleArts Advising Student Info SupportDepartmentProgram Support 4 | Arts Academic AdvisingCompensation Range$4, $4,686.00 CAD MonthlyPosting End DateApril 2, 2024Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date...

  • Scheduling & Payroll Support (PV2528)

    Found in: beBee jobs CA - 2 weeks ago

    Vancouver, British Columbia, Canada Pro Vita Care Management Full time

    Scheduling & Payroll Administrative Assistant - CreekstonePro Vita is looking for Temporary Full-time Administrative Assistant with a passion for the elderly to join our team to support our residents in North VancouverPosition:Company Name: Pro Vita Care Management Inc. (Pro Vita)Job Title: Administrative AssistantLocation of Work: 1526 Oxford Street, North...

  • Scheduling & Payroll Support (PV2528)

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada careers@provita Full time

    Scheduling & Payroll Administrative Assistant - CreekstonePro Vita is looking for TemporaryFull-time Administrative Assistant with a passion for the elderly to join our team to support our residents in North VancouverPosition: Company Name: Pro Vita Care Management Inc. (Pro Vita) Job Title: Administrative Assistant Location of Work: 1526 Oxford Street,...

  • Civl Administrative Assistant

    Found in: beBee jobs CA - 2 weeks ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Undergrad Student Supp 3 (Gr6)Job TitleCIVL Administrative AssistantDepartmentStudent Support | Department of Civil Engineering | Faculty of Applied ScienceCompensation Range$4, $4,676.00 CAD MonthlyPosting End DateApril 25, 2024Note: Applications will be accepted until 11:59 PM on the day...

  • Administrative Assitant

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada TEEMA Full time

    Job Title: Administrative Assistant Job ID: PL Location: Vancouver, BCOverview:The Administrative Professional Level 1 completes administrative tasks to optimize the capacity of senior management (Director level and above) and staff in support of achieving the business group's goals. This role is for an admin assistant who will be supporting a Director -...

  • Agreement Administrator, Intellectual and Business Development

    Found in: beBee jobs CA - 1 week ago

    Vancouver, British Columbia, Canada PHSA Full time

    Job Summary:The Agreement Administrator provides administrative support to the Executive Lead and Director as well as other Business and Intellectual Property Development staff as well as performing limited negotiation and management of non-disclosure agreements (NDA) and material transfer agreements (MTA). The Agreement Administrator advises others within...