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3rd Key

2 months ago

Richmond Hill, Ontario, Canada MAC Cosmetics Full time

Key Holder

We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store.

  • Lead by example, modelling behaviors that inspire the sales team to provide exceptional customer service and achieve sales and customer service targets.
  • Utilize retail expertise and cash handling experience to perform start and end of day cash reconciliation and take responsibility for opening and closing the store on a rotational basis.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the sales team to achieve sales and customer service targets, and provide coaching and mentoring to support their development.
  • Contribute to a positive and inclusive work environment that values diversity of thought and people.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.

About the Company

The Estée Lauder Companies is a leader in prestige beauty, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Benefits

  • Health insurance coverage.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Competitive incentive compensation programs.

Job Details

  • Job Type: Standard.
  • Schedule: Part-time.
  • Shift: Variable.