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Administrative Assistant I, Medical

2 months ago

Toronto, Ontario, Canada University Health Network Full time
Company Description

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Job Description

Union: Non-Union
Site: Toronto General Hospital
Department: General Internal Medicine, Older Adults Cancer Clinic (OACC)
Work Model: On-Site
Reports to: Manager, Dr. Shabbir Alibhai
Job Grade: A0:05
Hours: 35 hours per week
Salary: $ $27.76 per hour (To commensurate with experience and consistent with UHN compensation policy)
Shifts: 5 shifts per week
Status: Permanent full time
Closing Date: September 6, 2024

Position Summary
The Administrative Assistant I, Medical. Working under the direction of Dr. Shabbir Alibhai and the OACC team. The position requires effective and efficient operations, exceptional administrative abilities to ensure smooth operation of the OACC Clinic. Clinic days are Monday am, Thursday am, and Friday all day. The position requires considerable judgement/independence and utilizes the knowledge of Medical terminology/moderately advanced functions to provide secretarial and clerical services, booking new and follow up patients in clinic and related administrative activities; photocopying, sending, receiving and keeping track of faxes; assisting with the preparation of research grants, manuscripts, and presentations; billings; creating call schedules and other rotation-related activities for geriatric oncology fellows; ordering office supplies; and performing other duties consistent with the job classification, as required

Duties

  • Administrative/Research/Clerical functions as required
  • Update CVs on a regular basis in preparation for grant work
  • OACC Clinic Front desk duties on OACC clinic days, Monday mornings/Thursday mornings/Fridays all day
  • Work with and update OACC spreadsheets to schedule new and follow up patients
  • Picking up phone messages/voicemails - crucial to patient care
  • Retrieving articles/publications
  • Communicate with outside physicians and other health care professionals/agencies to facilitate patient care
Qualifications
  • Completion of Grade XII or recognized equivalent;
  • Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent;
  • Two (2) years related administrative support experience;
  • Experience in working in a Microsoft office environment (Word, Excel, PowerPoint, Outlook)
  • OHIP Billing (experience using MedBase an asset)
  • Excellent organizational, time management, and prioritization skills
  • Excellent verbal and written communication skills and excellent interpersonal and customer service skills
  • Excellent knowledge of healthcare, organizational/office practices, procedures and standards
  • Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients
  • Ability to maintain and protect patient confidentiality
  • Ability to use good/sound judgement in assessing difficult situations
  • Ability to produce high quality work in accordance with Hospital standards
  • Satisfactory attendance
  • Experience working in a healthcare environment preferred
  • Experience working in a teaching hospital environment preferred
  • Ability to work under pressure
  • Epic (electronic health record) experience an asset
  • Exceptional skills/attitude toward communicating and interacting with older adults
Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.