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Operations Food Supervisor
2 months ago
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
We're a leading provider of foodservice and support services, operating in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations, and more. Our presence is felt in all major cities, at remote work sites, and everywhere in between - doing business in Canada and 50+ other countries.
Operations SupervisorAs an Operations Supervisor, you will be responsible for providing overall planning, direction and control to assigned food service units. You will achieve operational and financial goals, provide guidance and motivation to subordinate unit managers, and ensure effective customer/client rapport is maintained.
Key responsibilities include:
- Conducting operation audits of regional units and designing improvements to optimize financial performance and operational productivity.
- Auditing units to ensure conformance with company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation, and record keeping.
- Ensuring adherence to company-sponsored retailing and purchasing programs.
- Observing typical meal service when visiting units, evaluating food for taste, temperature, appearance, and portion size, and investigating complaints regarding unit operation and effecting satisfaction solutions.
- Developing realistic and accurate district forecasts, monitoring development of realistic and accurate unit forecasts, and ensuring that each unit's financial performance meets company and client forecasts.
- Ensuring consistent and equitable administration of human resources policies, procedures, and guidelines to facilitate effective employee relations and support the preferred employer focus.
- Recruiting for management positions, identifying district training requirements, and developing and coaching management associates to meet staffing and succession planning needs.
- Providing direction and support to Food Service Managers to maximize client and customer satisfaction.
- Ensuring a great culinary-focused offer in the units.
Requirements:
- At least three years of related food service management experience in large volume dining settings and retail environments.
- Food safe certification an asset.
- Proven financial management skills, including ability to control product and labor costs.
- Strong motivator, mentor, and leader.
- Very detail-oriented individual and a strong team player.
- Superior client relationship skills.
- Excellent communication skills (written and verbal).
- Ability to accommodate a flexible work schedule.
- Knowledgeable in Microsoft Office.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or persons who may require an accommodation, to apply.
