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OMNI Customer Fulfillment Associate
2 months ago
Join Walmart Canada as an OMNI Customer Fulfillment Associate and develop your skills in the retail industry. This role is perfect for those looking for a challenging and rewarding career in customer service or retail.
Key Responsibilities:- Pick and assemble online orders with precision and care, ensuring high-quality standards and accuracy.
- Pack orders with attention to detail, including distinguishing between similar products and ensuring correct quantities and product codes.
- Ensure products picked are of the highest quality, with no damaged products or expired items.
- Document and label orders correctly, interpreting and understanding documentation such as pick slips, packaging details, and shipping labels.
- Optimize tote fill by packing orders efficiently while maintaining product quality standards.
- Balance fulfillment responsibilities with customer interaction, offering exceptional service and resolving issues promptly.
- Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area and operating material handling equipment safely.
- Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and customer satisfaction.
To be successful in this role, you will need:
- Excellent attention to detail and organizational skills.
- Ability to work efficiently in a fast-paced environment.
- Strong communication and customer service skills.
- Ability to lift and move heavy objects safely.
- Flexibility to adapt to changing priorities and deadlines.
Walmart Canada is a leading retailer with a commitment to providing exceptional customer service and creating a positive work environment. As an OMNI Customer Fulfillment Associate, you will be part of a dynamic team that is dedicated to delivering high-quality service and exceeding customer expectations.
