Product Support Representative

Found in: beBee jobs CA - 1 week ago

Timmins, Ontario, Canada SMS Equipment, Inc. Full time
At SMS Equipment, our Product Support Representative - Mining, is responsible for supporting after sales product support activities, through specialized technical knowledge / product applications and integration with the customers operations. The Product Support Representative - Mining is accountable to establish and maintain strong, long-term, professional relationships with customers and manufacturers, help to solve technical problems, and generate customer solutions as a value-added supplier to their assigned customer base. This position is in Timmins, ON.

The salary for this position is $90,000 plus commission.

Responsibilities include but are not limited to:

Own the customer relationship for product and services, for assigned client base, and act as their main point of contact.

Provide detailed parts and service proposals to meet customer specific requirements.Act as a technical resource to customers by providing a deep understanding of product workings and applications, as well as product limitations and non-traditional product / package use.Inform and showcase new technologies and improvements to the product line.Provide customers with manuals for parts, equipment, and delivery.Regular travel to customers to maintain SMS presence and visibility.Assist in getting new customers set up with systems such as KomTrax and VHMS.Maintain accurate customer equipment information within CRM or ERP systems.Interact daily with shop and field employees to ensure they have the resources available to meet customer expectations.Coordinate all service, warranty, billing, and equipment performance issues to the appropriate SMS leader.Report regularly and makes recommendations as to how to improve product offerings to see continued product improvements.Act as the customer voice within the local branch operations, searching for valuable solutions and partnership enhancing activities.Lead monthly JoiFUL meetings with assigned customers and all other strategic meetings.Work with the Customer's Planning departments to understand future demands, with intent to align SMS's service and parts supports with customers expectations.Contract Management related to conditions applied to the contract ensuring both customer and SMS fulfill all required items per said agreement.

Qualifications:

The successful candidate will have a minimum of 5 years experience in Industrial Sales as well as experience in the heavy equipment business and familiarity with large construction and mining equipment. Additional requirements include:

Post Secondary education in Marketing, Sales or a Trade certification as a Heavy Equipment Technician is considered an asset.Proficient with Microsoft Excel and Word and have experience navigating CRM systems.Must be self-motivated and proactive in keeping abreast of cutting edge technology and best practice pertaining to the Company's products and services; enhancing expertise, performance and bottom line productivity.Proficient communication skills in dealing with customers and O.E.M.s.Ability to generate new ideas, approaches, or techniques to solve difficult customer problems and challenges.Ability to set objectives that are challenging, yet realistic, to meet customer requirements and SMS resource capabilities.Ability to interpret and communicate contractual agreements, as well as lead stewardship of agreement between SMS and the customer.Ability to travel as needed to meet business requirements and customer expectations.Possess and maintain a Valid Full G drivers' license in a Canadian jurisdiction.Own and maintain a suitable personal vehicle that can be used for sales calls and other business travel and the ability to drive company vehicles for extended periods of time.

As part of our recruitment process you may be required to complete the following:

Drug and Alcohol CheckReference CheckDrivers Abstract

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.

SMS Equipment offers rewardingcareersin the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include:competitive wages, comprehensive group benefits plan and RRSP matching.

  • Temporary Surface Production Coordinator

    Found in: beBee jobs CA - 1 week ago

    Timmins, Ontario, Canada Newmont Inc. Full time

    Workplace Type: Onsite Newmont is the world's leading gold company and a producer of copper, silver, zinc and lead. The Company's world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in North America, South America, Australia and Africa. Newmont is the only gold producer listed in the S&P 500 Index and is widely...

  • Court and Client Representative

    Found in: beBee jobs CA - 1 week ago

    Timmins, Ontario, Canada Ombudsman Ontario Full time

    Are you interested in launching your career in the Ontario Public Service (OPS) and gaining practical experience in the Ontario justice system where you will deliver accessible, fair, timely and effective services for Ontarians? Working in Ontario Courts offers a unique and dynamic professional environment that combines the pursuit of justice with the...

  • Mine Production Coordinator

    Found in: beBee jobs CA - 1 week ago

    Timmins, Ontario, Canada Newmont Inc. Full time

    Workplace Type: Onsite Newmont is the world's leading gold company and a producer of copper, silver, zinc and lead. The Company's world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in North America, South America, Australia and Africa. Newmont is the only gold producer listed in the S&P 500 Index and is widely...

  • Surface Operations Manager

    Found in: beBee jobs CA - 1 week ago

    Timmins, Ontario, Canada Magris Talc Canada Inc Full time

    This position is located at our Penhorwood Site which is located approximately70km west of Timmins towards Foleyet and requires daily travel for scheduled shifts. JOB SCOPE/DIMENSIONS Reporting to the Canadian Operations Manager, the incumbent holds overall responsibility for all surface material activities at the Penhorwood site, including open pit mining...

  • Investment Advisor

    Found in: beBee jobs CA - 1 week ago

    Timmins, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionGrow your business, your way - with RBCAs an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours. Maybe you've dreamed of starting your own business, but haven't had the training, support, and resources from a company like RBC. Here, you'll find what you need for...

  • Product Support Sales Representative

    Found in: beBee S CA - 2 weeks ago

    Timmins, Canada SMS Equipment Inc. Full time

    At SMS Equipment, our Product Support Sales Representative - Construction is responsible for supporting new and used equipment sales and product support sales activities through specialized technical or scientific knowledge and/or product applications. This position is based in Timmins, ON. The salary for this position is $48,000 plus commission. ...

  • Product Support Sales Representative – Construction

    Found in: Talent CA C2 - 7 days ago

    Timmins, Canada SMS Equipment Inc. Full time

    At SMS Equipment, our Product Support Sales Representative – Construction is responsible for supporting new and used equipment sales and product support sales activities through specialized technical or scientific knowledge and/or product applications. This position is based in Timmins, ON. The salary for this position is $48,000 plus commission....

  • Product Support Sales Representative

    Found in: Jooble CA O C2 - 8 hours ago

    Timmins, ON, Canada SMS Equipment Inc. Full time

    At SMS Equipment, our Product Support Sales Representative – Construction is responsible for supporting new and used equipment sales and product support sales activities through specialized technical or scientific knowledge and/or product applications. This position is based in Timmins, ON. The salary for this position is $48,000 plus commission. ...

  • Inside Sales Representative

    4 hours ago

    Timmins, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Inside Sales Representative

    Found in: Talent CA C2 - 7 days ago

    Timmins, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.To learn more about Westburne, please visit us...

  • Event Sales Representative- Summer Position

    Found in: Whatjobs CA C2 - 1 week ago

    Timmins, Canada Kognitive Sales Solutions Full time

    Kognitive Sales Solutions, in partnership with Canadian Tire, is seeking outgoing and sales-driven individuals to join our team as Gas Station Event Field Sales Representatives. In this role, working in pairs, you'll have the exciting opportunity to engage with consumers directly while representing one of Canada's most trusted and iconic brands.Compensation:...

  • Event Sales Representative- Summer Position

    Found in: Appcast CA C2 Glassdoor - 1 week ago

    Timmins, Canada Kognitive Sales Solutions Full time

    Kognitive Sales Solutions, in partnership with Canadian Tire, is seeking outgoing and sales-driven individuals to join our team as Gas Station Event Field Sales Representatives. In this role, working in pairs, you'll have the exciting opportunity to engage with consumers directly while representing one of Canada's most trusted and iconic brands.Compensation:...

  • Event Sales Representative- Summer Position

    Found in: Appcast CA A2 P - 7 days ago

    Timmins, Canada Kognitive Sales Solutions Full time

    Kognitive Sales Solutions, in partnership with Canadian Tire, is seeking outgoing and sales-driven individuals to join our team as Gas Station Event Field Sales Representatives. In this role, working in pairs, you'll have the exciting opportunity to engage with consumers directly while representing one of Canada's most trusted and iconic brands.Compensation:...

  • Production Miner

    2 days ago

    Timmins, Canada Glencore Full time

    **Position Overview** Reporting to the Production Supervisor, the Production Miner is responsible for: - Operate haulage ore truck and LHD/tramming it to designated ore pass / dump hole - Other duties as required such as operation of LHD, and support work for the production team - Working Schedules include days and afternoons **Qualifications** - Full...

  • Production Miner

    2 weeks ago

    Timmins, Canada Kidd Operations A Glencore Company Full time

    **Position Overview** Reporting to the Production Supervisor, the Production Miner is responsible for: - Operate haulage ore truck and LHD/tramming it to designated ore pass / dump hole - Other duties as required such as operation of LHD, and support work for the production team - Working Schedules include days and afternoons **Qualifications** - Full...

  • Production Miner

    2 hours ago

    Timmins, Canada Kidd Operations A Glencore Company Full time

    **Position Overview** Reporting to the Production Supervisor, the Production Miner is responsible for: - Operate haulage ore truck and LHD/tramming it to designated ore pass / dump hole - Other duties as required such as operation of LHD, and support work for the production team - Working Schedules include days and afternoons **Qualifications** - Full...

  • Support Mucker

    Found in: beBee S CA - 1 week ago

    Timmins, Canada Newmont Full time

    Workplace Type: Onsite At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to...

  • Court and Client Representative

    Found in: beBee S CA - 1 week ago

    Timmins, Canada Ombudsman Ontario Full time

    Are you interested in launching your career in the Ontario Public Service (OPS) and gaining practical experience in the Ontario justice system where you will deliver accessible, fair, timely and effective services for Ontarians? Working in Ontario Courts offers a unique and dynamic professional environment that combines the pursuit of justice with the...

  • Support Mucker

    Found in: Talent CA C2 - 2 weeks ago

    Timmins, Canada Newmont Inc. Full time

    Workplace Type: Onsite  At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences...

  • Support Mucker

    Found in: beBee S CA - 5 days ago

    Timmins, Canada Newmont Inc. Full time

    Workplace Type: Onsite    At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their...

  • Client Service Representative

    Found in: Jooble CA O C2 - 7 days ago

    Timmins, ON, Canada Timmins Economic Development Corporation Full time

    At SMS Equipment our Customer Service Representatives are problem solvers who enjoy working with a variety of heavy equipment. As part of an essential and dynamic industry, our employees are safety focused, organized and thrive in a fast paced environment. The shift rotation for this role is 5x2. The hourly rate for this position is $24.19 per hour,...

  • conveyor belt splicer

    Found in: Talent CA 2 C2 - 7 days ago

    Timmins, Canada Dunrite Rubber & Plastic (2021) Limited Full time

    Work Term: PermanentWork Language: English or FrenchHours: 40 hours per weekEducation: No degree, certificate or diplomaExperience: Experience an assetTasksFill out product inspection reportsCheck and monitor product qualityTrain or assist in the training of other workersOperate machines or equipment to cut, shape, splice, fit and cement rubber materials to...

  • conveyor belt splicer

    Found in: Talent CA 2 C2 - 6 days ago

    Timmins, Canada Dunrite Rubber & Plastic (2021) Limited Full time

    Durée de l'emploi: PermanentLangue de travail: Anglais ou FrançaisHeures de travail: 40 hours per weekEducation: Expérience: EducationNo degree, certificate or diplomaTasksFill out product inspection reportsCheck and monitor product qualityTrain or assist in the training of other workersOperate machines or equipment to cut, shape, splice, fit and cement...

  • Support Mucker

    Found in: beBee S CA - 2 weeks ago

    Timmins, Canada Newmont Inc. Full time

    Job Location: Hoyle  Workplace Type: Onsite Recruiter Name: Angelina Power Pay Grade: PRODUCTION  Employee Referral Amount: Canadian Dollar    Dimensions   This position reports directly to the Frontline Supervisor. Purpose   Is responsible for their  health and safety as well as others.  Will correct or report unsafe practices or...

  • Support Mucker

    Found in: beBee S CA - 2 weeks ago

    Timmins, Canada Newmont Full time

    Job Location:Hoyle Workplace Type: Onsite Recruiter Name:Angelina Power Pay Grade:PRODUCTION Employee Referral Amount:Canadian Dollar Dimensions This position reports directly to the Frontline Supervisor. Purpose Is responsible for their health and safety as well as others. Will correct or report unsafe practices or conditions. Maintains a safe...