Product Support Sales Representative

2 weeks ago


Timmins ON, Canada SMS Equipment Inc. Full time

At SMS Equipment, our Product Support Sales Representative – Construction is responsible for supporting new and used equipment sales and product support sales activities through specialized technical or scientific knowledge and/or product applications. This position is based in Timmins, ON.

The salary for this position is $48,000 plus commission.

Responsibilities include but are not limited to:

  • Provide detailed equipment proposals to meet customer’s specific requirements.
  • May assist in evaluating used equipment to help provide a market-based value.
  • Prepare monthly equipment sales forecasts.
  • Act as a technical resource to sales professionals, contributes to sales division by providing deeper understanding of product workings or applications, as well as of product limitations and non-traditional product usage.
  • Regularly report and make recommendations as to how to improve product in order to see continued product improvements.
  • Provide customers with manuals for parts, equipment, and delivery.
  • Main point of contact for customers and manufacturers.
  • Assist in getting new customers set up with KomTrax and VHMS.
  • Sell parts to equipment owners, contractors and fleet operators.
  • Provide service and solutions regarding OE parts issues.
  • Solve technical problems and generates customer solutions as a value-added supplier.
  • Coordinate all service, warranty, billing, and equipment issues to the appropriate SMS manager. Main point of contact in resolving such issues.

Qualifications:

The successful candidate will have a minimum of 5 years experience in Industrial Sales as well as experience in the heavy equipment business and familiarity with large construction equipment. Additional requirements include:

  • Proficient with Microsoft Excel and Word and have a general working knowledge of computer systems.
  • Must be self-motivated and proactive in keeping abreast of cutting edge technology and best practise pertaining to the Company’s products and services; enhancing expertise, performance and bottom line productivity.
  • Proficient communication skills in dealing with customers and O.E.M.s.
  • Ability to travel as required.
  • Ability to drive company vehicles for extended periods of time.
  • Valid Class 5/G Drivers License.

As part of our recruitment process you may be required to complete the following:

  • Drug and Alcohol Check
  • Reference Check
  • Drivers Abstract

At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.

Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include: competitive wages, comprehensive group benefits plan and RRSP matching.

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