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Shift Supervisor

2 months ago

Toronto, Ontario, Canada Starbucks Full time
Job Title: Shift Supervisor

As a Shift Supervisor at Starbucks, you will play a key role in ensuring the smooth operation of our stores during scheduled shifts. You will be responsible for leading a team of baristas and providing exceptional customer service to our customers.

Key Responsibilities:
  • Lead a team of baristas to deliver exceptional customer service and maintain a clean and welcoming store environment.
  • Assist the store manager in executing store operations, including opening and closing duties.
  • Provide coaching and feedback to team members to improve their performance and skills.
  • Anticipate customer needs and respond promptly to ensure a positive customer experience.
  • Maintain a calm and composed demeanor during periods of high volume or unusual events.
Requirements:
  • Previous customer service experience in a retail or restaurant environment.
  • Ability to lead and motivate a team.
  • Effective communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Starbucks is an equal opportunity employer and welcomes applications from diverse candidates.