Project Manager, Special Projects

2 weeks ago

Toronto, Ontario, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province.

Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value.

How we work together is reflected through our five values:
integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us.

Benefits of working at Ontario Health may include the following based on employment type:

Fully paid medical, dental and vision coverage from your first day

Health care spending account

Premium defined benefit pension plan

3 personal days and 2 float days annually

Individual contributors start at 3 weeks' vacation with 4 weeks at 2 yrs.

Career development opportunities

A collaborative values-based team culture

Wellness programs

A hybrid working model

Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.


Reporting to the Manager, Central Waitlist, the Project Manager is responsible for planning the implementation and operationalization of the Ontario Surgical Patient Management System strategy.

The Project Manager will accomplish this by supporting the development, implementation and evaluation of the cross functional work plans spanning multiple divisions within Ontario Health.


The incumbent will foster a high degree of partner engagement as they support change management efforts, while guiding the project team through a complex multi-year plan.

They will be managing this work in a fast-paced environment with a highly skilled and dedicated project team.

They will work and engage with Senior members of the Ontario Health leadership team to address and resolve issues in a productive, time sensitive manner while exercising sound professional judgment and using best practice guidelines.


Here is what you will be doing:
Scope Management

Support the development of a complex multi-year strategic plan, informed by Ministry direction and Executive input, that supports the accountabilities and long-term objectives of the new Central Waitlist Management Program within Ontario Health

When scope change is required, prepare, and coordinate the necessary elements supporting the decision making by governance committees - with particular focus on financial, schedule and regulatory impact

Implementation Management

Apply a rigorous project management approach to ensure efficiency and effectiveness in the execution of all projects

Drive execution and demonstrate end-to-end ownership of complex, cross-group and cross-discipline projects to successful completion

Schedule Management

Monitor adherence to project schedules; track and report on project progress, including providing forecasts of final delivery timeline

Communications Management

Develop, edit, and review a variety of communications, presentations, process flows, reports, and other project materials

Financial Management

Provide financial management (budget, tracking, reporting, resource estimates) for projects in support of key leaders accountable for project execution and deliverables

Help support the gathering of key information from Funding Recipients to ensure the timely creation and delivery of relevant funding agreements

Help support the funding reconciliation process for any Funding Recipients who receive funding through the Central Waitlist Management Fund

Resource Management

Work with the cross-functional project team members to ensure that resources are anticipated, planned/budgeted, and allocated to meet the demands of the project plan

Manage, assign, coordinate, advise, and review the work of Project Team Members

Issue and Risk Management

Identify project risks and issues, including the identification of options for resolution and recommended course of action

Leverage available data and utilize data analysis to provide support, direction and decision making for multiple projects/initiatives within the Central Waitlist Management space

Identify inter-dependencies among work stream activities and lead the project team on risks prioritization and mitigation

Change Management

Strong influencer with the ability to communicate with and influence executive leadership

Partner with senior leaders and their teams across Ontario Health and the province to champion improvements in central waitlist management and build stronger alignment across all stakeholder groups

Stakeholder Relationship Management

Work with corporate support portfolios such as Finance, Procurement, Privacy, Legal, Communications to ensure the project is meeting requirements and plans are fully aligned

Facilitate working sessions with internal and external stakeholders across all levels

Mentor project team members as needed

Here is what you will need to be successful:

Education and Experience

Master's degree in Business Administration, Healthcare Administration, Computer Science, or similar work experience.

Project Management Professional (PMP) designation required

Seven to ten years of project management experience including leading large, complex, and strategic projects

Seven to ten years of experience working in a complex hospital/institutional environment in the context of project management or process improvement

Demonstrated experience in strategy development, health services program planning and implementation, and quality improvement

Demonstrated experience managing relationships, large-scale change, and system transformation

Experience facilitating and coaching interdisciplinary teams and successful use of change management strategies

Experience leading projects with multiple work streams and a budget of >$10m

Experience in a central intake scheduling environment is an asset

Proven ability to work within a matrix management structure, while also successfully engaging a wide range of stakeholders in support of organizational objectives

Proven ability to handle complex problems that require extensive investigation and analysis

Knowledge and Skills


Exemplary communication, interpersonal and group facilitation skills, as well as a demonstrated ability to collaborate and cultivate productive relationships with a diverse range of key stakeholders.

Excellent priority setting skills with the flexibility and adaptability to respond to shifting business needs

Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills

High professional standards and strong customer experience mentality with an energetic, positive attitude to build partnerships and relationships

Ability to work independently, manage multiple tasks and deadlines, and solve challenging problems in a fast-paced, environment while also working collaboratively in a team environment

Strong understanding of the Ontario healthcare landscape, understanding of legacy process and functions

Strong knowledge translation and mobilization skills, ability to extract meaning from technical/clinical details

Excellent communication and presentation skills with experience in providing crisp, insightful information to various audiences

Employment Type:
Full Time Permanent

Salary Band: 6

Location:
Toronto, Ontario (currently hybrid; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Internal Application Deadline Date:
November 13, 2023


Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.


We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.


Note:
As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19.

If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code.

Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health.

If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.

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