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Human Resource Service Representative

2 months ago

Whitehorse, Yukon, Canada Government of Yukon Full time
Job Summary and Requirements

This is an until-filled competition. Candidates are encouraged not to delay submitting their application as this posting can close at any time with 24-hours posted notice. Resumes will be screened at regular intervals until the position is filled or the competition closes, whichever is earliest.


This posting is to fill 1 permanent bilingual position, working 75 hours bi-weekly.

Yukon government's vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.

Our department makes a difference...

At the Government of Yukon, our vision is to create an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners - this vision is close to our hearts in the Public Service Commission. We are passionate about our people, and we strive to build a workplace that's inclusive, respectful, and continuously improving. We do this through maintaining internal HR systems, policies and collective agreements and providing human resources advice and support to departments and employees.

The opportunity...

The Human Resource Service Representative is responsible for the delivery of high-volume human resource services and pay and leave administration to our clients. This includes departmental HR Business Partners, centres of expertise, departmental supervisors and managers, employees, and the public.

For the right candidate, this position offers you the opportunity to develop your skills in human resources, work with a dedicated team, and contribute to the success of the human resource function in Yukon government. If you are excited about the field of human resources, are flexible and not afraid of making changes for the better, and are committed to providing topnotch service to your clients - this may be the position for you

Explore everything we have to offer...

Yukon government cares about their employees and strives to offer a variety of learning and developmental opportunities including in-house training. Funding may also be available to support further education.

Flexible work and leave options may be available allowing you to balance your personal and professional needs.

We also have a comprehensive and generous benefits plan, providing for the health and wellbeing of you and your family.

Learn more about what we offer.

Discover why the Yukon government has been recognized as a Top 100 Employer in Canada since 2014.

Uniquely Yukon - Discover what makes the Yukon unlike any other place in the world.

Follow us on LinkedIn.

Essential Qualifications

Important application requirements:

Please submit your resume clearly demonstrating how you meet each of the following qualifications. Emphasize how your work experiences and related duties align with the essential and asset qualifications listed below. Note that selection for further consideration is based solely on the information you provide in your resume.

Include the month and year you started and ended a job when you list your work experience. This allows us to accurately calculate the length of time you were in the position.

Note: English is the administrative language of work in the Government of Yukon therefore your resume must be submitted in English.

For more information on how to prepare and submit your resume visit this resource page on

  • Completion of coursework or training in human resources, business administration or related field.
  • Experience providing client service in a fast-paced, high-volume office environment.
  • Experience providing written and oral explanations of business processes and situations.
  • Experience using Microsoft Office software (Word, Excel, Outlook, 365).
  • Experience providing human resource services such as staffing, pay and leave would be considered an asset.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

To best support the achievement of key strategic and business objectives, candidates may be assessed on:

  • Thinking Strategically.
  • Modelling Interpersonal Skills and Personal Responsibility.
  • Developing People.
  • Taking Action and Achieving Results.
  • Promoting Common Values and Ethics.
  • Demonstrating Client Focus including the ability to build strong relationships with clients and provide quality customer service.
  • Exceptional analytical skills with attention to detail.
  • Excellent written and oral communication skills, including tact and confidentiality.
  • Self-motivated and able to work independently, as well as collaboratively within a team environment.

Additional information

Job requirements:

  • Ability to gain Government Notary Public
  • Ability to work on site within an office environment

Contact details:

If you have any questions about this position, please contact: Rajbir Gill, Supervisor of HR Shared Services at or

If you have questions about our recruitment process, please contact: Hailey Spears, at or

La présente offre d'emploi a pour but de pourvoir 1 poste permanent bilingue (75 heures sur 2 semaines).

Le concours est ouvert jusqu'à ce que le poste soit pourvu. On encourage les personnes qui postulent à soumettre sans délai leur candidature étant donné que le concours peut prendre fin à tout moment moyennant la publication d'un préavis de 24 heures. Les curriculum vitæ seront examinés à intervalles réguliers jusqu'à ce que le poste soit pourvu ou que le concours prenne fin.

La vision du gouvernement du Yukon est celle d'une fonction publique engagée et diversifiée qui mise sur l'innovation pour obtenir des résultats positifs pour la population yukonnaise.

La Commission laisse sa marque

La vision du gouvernement du Yukon est celle d'une fonction publique engagée et diversifiée qui mise sur l'innovation pour obtenir des résultats positifs pour la population yukonnaise - et à la Commission de la fonction publique, c'est une vision qui nous tient à cœur. Passionnés des gens, nous aspirons à créer un milieu de travail inclusif, respectueux et en constante amélioration. Pour ce faire, nous avons mis en place des systèmes et des politiques de ressources humaines et des conventions collectives, et nous offrons conseils et soutien aux ministères et à leur personnel en matière de ressources humaines.

Le poste à pourvoir

L'agent ou l'agente des ressources humaines fournit un vaste éventail de services en ressources humaines à fort volume, comme des services de dotation et d'administration de la paye, à sa clientèle, notamment les partenaires d'affaires en ressources humaines des ministères, les centres d'expertise, les gestionnaires et le personnel des ministères, et le public.

Ce poste est l'occasion idéale de perfectionner ses compétences dans la prestation des services de ressources humaines, de travailler au sein d'une équipe dévouée et de contribuer à l'excellence des services de ressources humaines du gouvernement du Yukon. Si vous vous passionnez pour le domaine des ressources humaines, savez faire preuve de flexibilité, avez envie de faire évoluer positivement les choses et avez à cœur de fournir un service à la clientèle hors pair, ce poste est pour vous.

Avantages d'un emploi à la fonction publique du Yukon

Le gouvernement du Yukon se soucie de son personnel et s'efforce d'offrir de nombreuses occasions d'apprentissage et de perfectionnement, comme des formations internes et de l'aide financière pour poursuivre ses études.

Des options de travail et de congé flexibles vous permettront de trouver un équilibre entre vie personnelle et exigences professionnelles.

Un régime d'assurance collective complet répondra à vos besoins en matière de santé et de bien-être ainsi qu'à ceux de votre famille.

En savoir plus sur ce que nous offrons à notre personnel

Voyez pourquoi le gouvernement du Yukon figure au palmarès des 100 meilleurs employeurs au Canada (en anglais) depuis 2014.

Une touche toute yukonnaise : découvrez pourquoi le Yukon ne ressemble à aucun autre endroit dans le monde.

Suivez-nous sur LinkedIn.

Exigences

Renseignements importants

Votre curriculum vitæ doit bien démontrer que vous répondez à chacune des exigences ci-dessous. Faites un parallèle entre ces exigences et vos expériences de travail, plus particulièrement les tâches que vous avez effectuées. Il est à noter que la première sélection sera fondée uniquement sur les renseignements fournis dans le curriculum vitæ.

Afin de nous permettre de calculer avec précision la durée de vos emplois, veuillez indiquer la date de début et de fin (mois et année) de chaque expérience de travail mentionnée.

Note : La langue de travail du gouvernement du Yukon est l'anglais; vous devez donc soumettre votre curriculum vitæ dans cette langue.

Pour savoir comment préparer et soumettre un curriculum vitæ selon les usages du gouvernement du Yukon, consultez le

  • Cours ou formation dans le domaine des ressources humaines, de l'administration des affaires ou dans un domaine connexe.
  • Expérience de service à la clientèle dans un milieu où le volume de travail est important et le rythme est soutenu.
  • Expérience dans l'explication (à l'oral et à l'écrit) des processus et des situations connexes.
  • Expérience avec Microsoft Office (Word, Excel, Outlook, Office 365).
  • Expérience dans la prestation de services de ressources humaines, comme la dotation, la paye et les congés (atout).

Les candidatures de personnes possédant une combinaison équivalente de formation ou d'expérience pourraient également être prises en considération.

Connaissances, compétences et qualités personnelles recherchées

Afin de soutenir au mieux la réalisation des principaux objectifs stratégiques et opérationnels, les compétences suivantes pourraient être évaluées :

  • Pensée stratégique.
  • Habiletés interpersonnelles et responsabilité personnelle.
  • Perfectionnement des personnes.
  • Capacité d'agir et d'obtenir des résultats.
  • Promotion de valeurs communes et de règles d'éthique.
  • Souci de la clientèle, dont la capacité à tisser des liens étroits avec celle-ci et à lui fournir un service de qualité.
  • Excellente capacité d'analyse et souci du détail.
  • Excellentes aptitudes en communication (à l'oral et à l'écrit); capacité à faire preuve de tact et à respecter la confidentialité.
  • Grande motivation personnelle; capacité à travailler par soi-même et à collaborer avec des collègues au sein d'une équipe.

Autres renseignements

Exigences particulières

  • Aptitude à faire son inscription à titre de notaire public au gouvernement
  • Capacité à travailler en personne, dans un bureau

Pour en savoir plus

Si vous avez des questions à propos du poste, communiquez avec Rajbir Gill, gestionnaire des Services partagés des ressources humaines, à ou au

Pour toute question sur le processus de recrutement, communiquez avec Hailey Spears, à ou au