Business Development Coordinator

3 weeks ago

Toronto, Ontario, Canada Toyota On The Park Full time

Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as a Business Development Coordinator with Toyota On The Park

About Toyota On the Park:

At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Toyota On The Park strives to provide an experience that is memorable and positive for all customers. At Toyota On The Park, our main focus is reflected in our commitment to the community in which we live and work.

As a Business Development Coordinator, a typical day will include the following:

  • Follow up with previous day walk-in, sales call and internet opportunities to generate future appointments
  • Contact upcoming service guests to request a complimentary trade-in evaluation
  • Reschedule guests that cancelled or missed their sales appointment
  • Identify and assess guests needs to achieve satisfaction
  • Communicate effectively via phone, text and email with guests (both inbound and outbound communication)
  • Take the extra mile to engage guests, and be a key part of ongoing engagement
  • Assist guests with general inquiries and vehicle information
  • Create opportunities for renewal business through multiple contacts with the dealership's existing portfolio
  • Qualify and market to potential guests through outbound prospecting and leads management
  • Communicate with management for all potential guest issues and/or concerns
  • Collaborate with team members to support guest requests

This role may be right for you if:

  • You are comfortable with outbound communication
  • You have a passion for delivering an outstanding guest experience
  • You can work independently in a fast-paced environment
  • You have previous call-centre, customer service and/or hospitality experience
  • You hold a valid OMVIC or are willing to obtain your certification within 60 days of employment
  • You volunteer for new challenges and responsibilities, all while maintaining high energy and an engaging level of enthusiasm
  • You are multilingual, as it would be an asset to our team, yet not a requirement

What we offer:

  • Competitive compensation structure and extended health and dental plan
  • Excellent management support and guidance
  • Internal career growth program

If you think you are the right candidate for the job, please submit your resume For more information, please check out our social media or you can stop by the dealership to talk to one of our managers We look forward to hearing from you.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process. We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.

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