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Client Representative

1 month ago

Richmond, British Columbia, Canada Pure Lifestyle Inc. Full time

Seeking a Client Representative to provide exceptional customer experiences, resolve support issues, and promote new products and services in a dynamic Richmond office environment.

Pure Lifestyle is a vibrant and expanding company that celebrates the unique skills of each team member. We foster an environment where growth and development are paramount, and continuous learning is our mantra. Our employees are empowered to hone their marketing strategies and sales techniques.

As a Client Representative, you will be the heartbeat of our customer interactions. You'll be responsible for:

  • Providing exceptional product and service solutions to customers
  • Addressing customer queries accurately and recommending the best products and services
  • Showcasing the benefits of our services and boosting sales revenue through effective educational techniques
  • Handling customer interactions with care, composure, and understanding, providing precise, agile, and transparent support
  • Meticulously documenting and processing customer orders to ensure accuracy and efficiency
  • Participating in daily meetings and weekly training webinars to stay updated on changes and enhance your program knowledge, systems, and processes
  • Reporting directly to the Account Management team, providing insights to enhance customer satisfaction, establish goals, and develop new sales skills
  • Striving for excellence in your duties, consistently delivering exceptional results
  • Maintaining a professional demeanor, embodying top-level professionalism at all times

The ideal candidate will have:

  • A proven track record in communication and customer interaction through previous experience in sales, customer service, support, or client acquisition
  • Exceptional organizational, written, and oral communication skills, effectively used in a professional setting
  • A passion for working closely with people and thriving in a dynamic environment
  • Key qualities such as empathy, responsiveness, patience, conscientiousness, and a customer-centric mindset
  • Excellent interpersonal skills and the ability to build relationships through meaningful conversations

Pure Lifestyle is a company that values success, quality service, integrity, and team collaboration. We believe that excellent communication skills, great teamwork, and a strong customer-centric approach are the keys to achieving our goals. If you possess these qualities and are eager to build a career in sales and account management, we would be thrilled to welcome you to our team.