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Front Desk
2 months ago
About Gold's Gym Port Coquitlam
Boasting an expansive 3 stories located just off of Lougheed Highway - This location features floor to ceiling windows in the main gym, fully equipped women's only area, private training area, over 20 group classes per week, functional turf area and a fully stocked smoothy/supplement bar.
The Gold's Gym brand has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the knowledge and expertise he gained from training at the world famous "Muscle Beach" and opened up the first Gold's Gym on Pacific Avenue in Venice, California. At Gold's Gym, our goal is simple: We're here to help you Know Your Own Strength. We are committed to helping people find their inner strength and reach their goals.
We are searching for a NEW team member
What we need from you
- Service driven with an enthusiastic attitude.
- Previous customer service experience required.
- High school diploma required.
- Excellent written and verbal communication skills.
- Valid First Aid certification an asset.
- Fluent in English - Ability to speak other languages an asset.
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
- Knowledge of cash handling / previous experience with POS terminals.
- Ability work both alone and in groups.
- Critical thinking / problem solving skills.
- Must have reliable transportation (important for openers and closers due to limited bus services in this area)
- Must be available to work 4:45am-9:45am -3 days Monday to Friday.
- Must be available to work 1 weekend day - open to mid day.
- Training shifts may be early mid day for the first 7-10 days of employment.
- Greet members and guest enthusiastically to encourage a positive culture at the club.
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
- Monitor member check-ins / Check-in guests ensuring all policies and processes are
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
- Complete all guest check in procedures.
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items, such as retail and concession sales.
- Check in all members and guests using the proper registration procedures.
- Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.
- Positive, rewarding, and collaborative team environment.
- Complimentary club membership.
- Discount on Gold's Gym merchandise and services.
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application
