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Snow School Supervisor

2 months ago

Burlington, Ontario, Canada Conservation Halton Full time

Job Title: Snow School Supervisor

Company: Conservation Halton

Location: Milton, ON

Job Type: Seasonal Contract

Department: Recreation Programs

About the Role

The Snow School Supervisor is a key member of our team, responsible for ensuring the smooth operation of our snow school programs. This role requires a strong leader who can motivate and guide staff to deliver exceptional customer service and high-quality instruction.

Key Responsibilities
  • Supervise snow school programs, including staff training and on-hill supervision
  • Manage class sizes and quality of snow school programs and lessons
  • Act as a point of contact for parents during lesson assignment and program feedback
  • Assist staff in creating clear and open lines of communication with program participants and parents
  • Support hiring and training of ski and snowboard instructors
  • Ensure high-quality instruction by providing regular instructor feedback and contributing to performance reviews
  • Assist with administrative duties, including staff scheduling
  • Contribute to program planning by providing input on programming and staffing decisions
  • Liaise with snow school volunteers and staff, other departments, and the public to ensure communication and customer service excellence
  • Work in accordance with Conservation Halton's Safety Policies & Procedures and the Occupational Health and Safety Act and Regulations
Requirements
  • Working knowledge of CSIA and CASI teaching methodologies
  • Strong customer service, interpersonal, and communication skills
  • Experience with people management and a demonstrated ability to create a positive work environment
  • Ability to work effectively both independently and in a team environment
  • Strong organizational and class management skills
  • Ability to adapt to the daily challenges associated with the operation of the Snow School
  • Strong computer skills (MS Office, Dayforce, Outlook)
  • Able to lift up to 40 pounds, stand, and walk for long periods of time
  • Successful candidates must be active members of CASI/CSIA/CSCF prior to first day of employment
  • Successful candidates must provide own ski or snowboarding equipment
What We Offer
  • Competitive hourly rate
  • Part-time and full-time hours available
  • Opportunity to work in a dynamic and creative team environment
  • Free access to Conservation Halton and Conservation Ontario parks
  • Season passes for Glen Eden
  • Discounts on Conservation Halton/Glen Eden services, food, and merchandise
Our Core Values

We are committed to:

  • Diversity and Inclusion - We value and celebrate our differences
  • Learning and Innovation - We strive for continuous improvement and knowledge sharing
  • Person-Centered Service - We prioritize customer service and engagement
  • Collaboration - We work together to achieve our goals
  • Sustainability - We consider the environmental impact of our actions
  • Integrity - We act with accountability, transparency, and personal responsibility
  • Resilience - We adapt quickly to change and challenges
How to Apply

Please submit your application through our online portal. We thank all applicants for their interest, however only those selected for an interview will be contacted.