Healthcare Support Specialist

2 hours ago

Dryden, Canada Home and Community Care Support Services Full time
About the Role

We are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our daily activities and providing exceptional customer service to our patients.

Key Responsibilities
  • Provide administrative support services to Care Coordinators, including processing new referrals, orders, and patient records.
  • Enter, update, and maintain patient data in our electronic database.
  • Answer telephone inquiries from patients, families, and service providers, and refer callers as appropriate.
  • Provide back-up support to other positions as required.
Requirements
  • Grade 12 diploma (minimum)
  • 2+ years' related office experience
  • Accurate keyboarding/data-entry skills
  • Proficient with database software, MS Word, and Excel
  • Excellent organizational skills and ability to work with minimal supervision
  • Advanced multi-tasking skills and ability to meet performance and service goals
  • Exceptional interpersonal skills and ability to work as part of a team
  • Excellent oral and written communication skills
  • Flexibility to work a schedule that includes days, evenings, and weekends
Preferred Qualifications
  • College diploma in the health or social services field
  • Familiarity with medical terminology and office administrative procedures
  • Knowledge of services provided by Ontario Health atHome
  • Ability to speak French or another second language
What We Offer
  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Membership in a world-class defined benefit pension plan
About Us

We are Ontario Health atHome, a leading provider of home and community care services. We are committed to delivering responsive, accessible, integrated, and patient-centred care to every person in Ontario.

We are an inclusive organization that values diversity, equity, and inclusion. We welcome applications from all qualified candidates and are committed to creating a workplace that is free from discrimination and harassment.

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