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Property Claims Analyst
2 months ago
At Intact, we're passionate about helping people, businesses, and society prosper in good times and be resilient in bad times. As a Property Claims Analyst, you'll play a vital role in shaping our company's future and making a meaningful impact on our customers' lives.
About the RoleWe're seeking a highly skilled and experienced Property Claims Analyst to join our Claims Strategy and Transformation team in the West. As a key member of our team, you'll leverage your technical knowledge and adjusting experience to complete internal file reviews of property claims, providing analytics and insights to stakeholders.
Key Responsibilities:- Complete monthly claims file audits through the Internal File Review program, leakage alerts, and other reviews as required.
- Identify opportunities to streamline processes, coach individuals and teams, and challenge the status quo through recommendations.
- Analyze and present information clearly and concisely to diverse audiences within the organization.
- Build and maintain strong working relationships with multiple teams within the claims organization.
- Facilitate working sessions with experts from different fields and levels of leadership.
- Coach individuals and teams to technical property claims handling aspects in both structured and ad-hoc environments.
- Participate in the development of business practices and tools, as well as department initiatives.
- Provide support to the Property teams where necessary.
- 5+ years of claims adjusting experience in personal and commercial property, with a focus on commercial property.
- Experience with additional lines of business considered an asset.
- Experience in quality assurance considered an asset.
- CIP completed or in progress (preferred).
- Excellent written and verbal communication skills with the ability to effectively present information, influence decisions, and coach others.
- Excellent analytical skills and high attention to detail.
- Strategic thinker with the ability to drive results and influence stakeholders.
- Superior problem-solving and persuasion skills.
- Forward thinking, with an innovative mindset.
- Working knowledge of claims systems and Microsoft Office programs (Excel, PowerPoint, Word).
- Self-driven and highly organized with the ability to prioritize work and exercise independent thinking.
- Ability to quickly pivot and adapt in an ever-evolving business.
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different.
We're an equal opportunity employer and value diversity, striving to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
