Team Lead-Retail

1 month ago


Winnipeg, Manitoba, Canada Roots Full time

Roots seeks a Team Lead to link leadership and sales associates, supporting operational functions and motivating the team to exceed goals. The ideal candidate has 1+ years of retail experience, strong leadership and problem-solving skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

  • Lead sales teams to exceed goals and create a positive in-store experience for customers and employees.
  • Partner with store management to execute action plans and optimize store operations.
  • Contribute ideas and solutions to improve productivity and operations.
  • Coach associates on customer service fundamentals and provide feedback.
  • Assist in resolving customer service matters and oversee task delegation.
  • Communicate performance feedback to store management and ensure adherence to company policies.
  • Perform opening and closing procedures and inventory duties as directed.

Requirements:

  • 1+ years of retail experience, preferably in luxury retail.
  • Proven leadership and problem-solving skills.
  • Strong organization and communication skills.
  • Availability for varied weekly shifts, including weekends, closing, and holidays.

About Roots: We're a company that values our people and strives to create a safer, cleaner, healthier planet. Our team members are encouraged to 'spread their roots' and grow with us.

Thank you for considering this opportunity. We look forward to reviewing your application.


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