Team Lead-Retail
1 month ago
Roots seeks a Team Lead to link leadership and sales associates, supporting operational functions and motivating the team to exceed goals. The ideal candidate has 1+ years of retail experience, strong leadership and problem-solving skills, and a passion for delivering exceptional customer experiences.
Key Responsibilities:
- Lead sales teams to exceed goals and create a positive in-store experience for customers and employees.
- Partner with store management to execute action plans and optimize store operations.
- Contribute ideas and solutions to improve productivity and operations.
- Coach associates on customer service fundamentals and provide feedback.
- Assist in resolving customer service matters and oversee task delegation.
- Communicate performance feedback to store management and ensure adherence to company policies.
- Perform opening and closing procedures and inventory duties as directed.
Requirements:
- 1+ years of retail experience, preferably in luxury retail.
- Proven leadership and problem-solving skills.
- Strong organization and communication skills.
- Availability for varied weekly shifts, including weekends, closing, and holidays.
About Roots: We're a company that values our people and strives to create a safer, cleaner, healthier planet. Our team members are encouraged to 'spread their roots' and grow with us.
Thank you for considering this opportunity. We look forward to reviewing your application.
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