Logistics Account Manager

3 days ago

Burlington, Ontario, Canada Hensall Global Logistics Full time
About Hensall Global Logistics

Hensall Global Logistics is a leading provider of freight transportation services and logistics solutions to a global customer base.

Job Summary

We are seeking an experienced Account Executive to join our team. The successful candidate will be responsible for providing effective support and service to existing accounts, while developing new business opportunities.

Key Responsibilities
  • Provide exceptional customer service and support to existing accounts
  • Develop and implement sales strategies to grow new business
  • Collaborate with the commercial pricing team to identify solutions and provide quotations
  • Maintain regular contact with customers and prospects to ensure customer satisfaction and capitalize on opportunities
  • Generate sales reports and analyze account activity to present to the management team and sales team members
  • Work closely with the Sales Manager and Sales team to execute strategic initiatives and action plans
  • Meet sales targets and goals and ensure retention and growth of accounts
Requirements
  • Post-Secondary education in Business, Marketing, or Sales-related program
  • Minimum 3-5 years of proven sales experience or client account management
  • Experience in global logistics, international freight forwarding, and third-party logistics
  • Strong business acumen and understanding of industry trends
  • Excellent interpersonal, customer service, and communication skills
  • Ability to plan, take initiative, and problem-solve
  • Proven ability to own and manage deliverables and deadlines
  • Strategic thinker with ability to multi-task, prioritize, and manage time effectively
  • Keen attention to detail and effective organizational skills
  • Strong strategic selling and negotiation skills
  • Ability to cold call and develop strong, lasting relationships
  • Ability to work in a fast-paced environment with rapidly changing priorities
  • A positive and professional attitude and willingness to work collaboratively with all team members and customers
  • Ability to work both independently and in a team environment
  • Proficient computer skills, including Microsoft Office (Word, Excel, PowerPoint)
What We Offer
  • Competitive Annual Salary plus the ability to earn additional commission
  • Group Benefits Plan (health, dental, vision, massage, chiropractic, physiotherapy, etc.)
  • Pension Plan matched by employer
  • Excellent Vacation and paid time off
Work Environment

Monday to Friday

Education

Secondary School (preferred)

Experience

Sales experience or client account management: 3 years (required)

Licence/Certification

Class G Licence (required)

Willingness to Travel

50% (required)

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