Senior Product Owner

2 months ago

Montreal, Quebec, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

The Operations and Planning team is a dynamic team at the heart of the different business sectors ensuring a strong link between the different IT teams and the needs of the business lines for all IFC companies.

We are currently looking for a Senior Product Owner

Your main mandate will be to manage and prioritize the customer document service, the integration with our new policy management system, as well as the maintenance of the latter through small queries or production problems. The product manager leads the development effort by conveying the vision to an Agile team, outlining and prioritizing work based on business value. You will report to the Director, Operational Planning.

What you'll do:

  • Be the main contact for the delivery team for information, work prioritization and decision-making.
  • Lead and inspire a multidisciplinary agile team from idea generation to execution.
  • Direct, plan, and monitor the product in all phases of the life cycle from the beginning of the project to its introduction on the market.
  • Be responsible for the evolution of the product.
  • Be partner with teams and managers to gather requirements and facilitate projects.
  • May be responsible for more than one product or product category.
  • Be Responsible for the alignment with other Pos and management of inter-team dependencies.
  • Be Responsible for managing inter-project priority conflicts/Small Requests and production defects.
  • Be responsible for approving monthly releases and ensuring a high level of quality.
  • Prepare user stories and manage the backlog, creating value for both the company and our representatives.
  • Plan, facilitate demonstrations and participate in committees and retrospectives.
  • Ensure that products create a high level of engagement and exceed our customers' expectations.
  • Ensure product delivery based on roadmaps.
  • Integrate customer feedback and insights from performance measurement into product roadmaps.
  • Act as an expert in product development and innovation.
  • Contribute to and participate in steering committees in order to give a status of progress on projects, small requests and production defects in progress.

What you need:

  • Minimum 8 to 10 years of experience in product creation and delivery, team or project coordination.
  • Very good knowledge of agile methodologies (Scrum, Kanban).
  • Knowledge of tools (Jira, Teams, Confluence, etc.).
  • CSPO or PSPO certification.
  • Ability to deliver impactful presentations and workshop facilitation.
  • Ability to guide a team, lead scrums and do prioritization workshops.
  • Proven skills in project planning and management.
  • Very good understanding of the technical aspects related to design and development.
  • Bilingualism (French/English) – Need to interact on a regular basis with colleagues across the country.
  • No Canadian work experience required, but authorization to work in Canada required.


Profile sought:

  • Autonomous leader focused on problem solving and achieving results.
  • Passionate about user experience and paying great attention to operational efficiency.
  • Diplomatic, able to influence and excellent at developing and maintaining relationships.
  • Positive, creative, analytical and curious.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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