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Retail Sales Associate

2 months ago


Scarborough Village, Ontario, Canada Walmart Canada Full time
Job Summary

As a Consumables Associate at Walmart Canada, you will play a vital role in delivering exceptional customer service and contributing to the success of our retail operations. This dynamic role requires a customer-focused individual who can work effectively in a fast-paced environment, providing a seamless shopping experience for our customers.

Key Responsibilities
  • Greet customers in a polite and friendly manner, ensuring a positive first impression.
  • Assist customers by promoting products, locating merchandise, and making purchase decisions, providing expert advice and guidance.
  • Resolve customer issues and concerns in a professional and courteous manner, escalating issues to management as needed.
  • Maintain a safe and clean sales floor environment, ensuring merchandise is properly stocked, rotated, and displayed.
  • Process merchandise, handle claims and returns, and identify high-shrink items, adhering to company policies and procedures.
  • Collaborate with colleagues to achieve sales goals and objectives, promoting a positive and inclusive team culture.
Requirements

To succeed in this role, you will require:

  • Excellent customer service skills, with a focus on providing a positive and personalized experience.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong communication and interpersonal skills, with the ability to work collaboratively with colleagues and management.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods, with regular breaks and flexibility to work varied shifts.
What We Offer

As a Consumables Associate at Walmart Canada, you will enjoy a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where every associate feels valued and empowered to succeed.