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Service Advisor

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Kingston, Ontario, Canada Midas of Kingston Full time
Service Advisor Job Description

Seeking a dedicated and customer-focused individual to manage customer interactions and ensure a seamless service experience across all locations.


Midas of Eastern Ontario is a leading provider of automotive services, seeking a Service Advisor to join our team. As a Service Advisor, you will play a crucial role in building relationships with our customers, ensuring their satisfaction, and driving business growth.


Key Responsibilities:
  • Greet every customer with a smile and provide exceptional customer service.
  • Follow the sales process and consistently sell our services without jeopardizing honesty and integrity.
  • Maintain a positive attitude and team atmosphere at all times.
  • Communicate in person and on the phone in a clear, professional manner.
  • Direct, coordinate, and participate in performing customer service activities.
  • Work together as a team and assist other employees as needed.

Requirements:
  • Valid Driver's License.
  • Dedication to exceptional customer service.
  • Willingness to learn.

Ideal Candidate:
  • Customer Service Dedication: Committed to providing exceptional customer service.
  • Computer Proficiency: Strong computer skills are essential for managing customer information and scheduling.
  • Automotive Knowledge: An understanding of vehicles and repairs is an asset but not required.
  • Learning Attitude: Willingness to learn and adapt to new challenges.

Why Work with Us:

Midas of Eastern Ontario offers a competitive salary, comprehensive benefits, and a dynamic work environment. We provide an opportunity to be part of a team that values service excellence and innovation.


Submit your resume and a brief cover letter outlining your interest and suitability for the role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.