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Quality Assurance Tester

2 months ago

Halifax, Nova Scotia, Canada Eastlink Full time
Quality Assurance Tester Halifax, NS, Canada Req #2590 Thursday, September 5,

Designated office:

Eastlink

6080 Young Street

Halifax, NS

This position is:

Hybrid, at least 3 days per week in office

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Responsibilities:

The Quality Assurance Tester will work as part of a team responsible for testing a variety of internal and third-party applications needed to support the business such as billing and point of sale systems and mobile applications. This role will participate in the requirements analysis process to ensure validation and verification, creation and execution of tests based on system requirements and user journeys. Responsible for maintaining a repository of test artifacts to enable demonstration of system and component compliance and create clear and meaningful defect/incident reports while assisting the team in defect resolution. Working closely with vendors, business analysts, and project teams, the position will focus on implementing QA processes to reduce effort and increase efficiency and ensure all issues are identified, logged and resolved effectively.

The ideal candidate is a technical problem solver and planner who demonstrates a high level of autonomy, strong attention to detail, excellent communicator, capability to manage multiple deadlines and priorities, and maintains structure and organization in daily work activities.

Requirements:

  • Degree or diploma in computer science, computer systems engineering, software engineering, web design, or a field related to the industry
  • Excellent troubleshooting and problem solving skills in dealing with software systems;
  • At least two (2) years of experience with functional testing, preferably working with crm and pos solutions;
  • Knowledge of functional testing including test management and execution tools, with solid understanding of data analysis;
  • Understanding of software development lifecycle methodologies and QA methodologies;
  • Experience developing and executing test plans and test cases;
  • Experience in defect management and defect management tools [e.g. QC, Jira, Bugzilla];
  • Experience in working with web and desktop based applications;
  • Hands on experience with test automation tools
  • Experienced in Waterfall and Agile/Scrum Methodologies
  • Knowledge of telecommunications and I.T. business and process frameworks, preferably relating to billing systems is an asset;
  • Strong written and oral communication skills

Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team "on the ground" not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here

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