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A/E Customer Success

2 months ago

Mississauga, Ontario, Canada Federal Express Corporation Canada Full time

Sell FedEx services to existing and new customers through telephone sales, achieving assigned territory revenue objectives.

This is an interview position for a sales representative to sell FedEx services to existing and new customers. The ideal candidate will have a strong understanding of FedEx features, pricing structures, and billing systems. They will also possess excellent communication and negotiation skills, with the ability to work independently and multi-task.

Key Responsibilities:

  • Sell FedEx services to existing and new customers through telephone sales
  • Achieve assigned territory revenue objectives
  • Develop and maintain relationships with customers
  • Provide excellent customer service and support
  • Meet or exceed sales targets and revenue objectives

Requirements:

  • Bachelor's Degree or Equivalent
  • Basic level of proficiency in MS Office: Excel, PowerPoint, Word and Outlook
  • Knowledge of Internet/Intranet
  • Strong oral and written communication skills
  • Demonstrated negotiation skills
  • Strong interpersonal skills
  • Demonstrated self motivation and ability to work independently
  • Ability to multi-task
  • Commitment to task
  • Overcomes objections/obstacles
  • Demonstrated a track record of achieving results

Preferred Qualifications:

  • Thorough knowledge of FedEx features of service, billing systems, pricing structures, invoice adjustments, etc.
  • Solid understanding of FedEx systems/applications

Additional Requirements:

  • Ability to operate in a PC windows environment
  • Ability to successfully complete all recurrence training and maintain annual accreditations where applicable
  • Ability to work varying shifts based on business needs
  • For positions that require driving, a valid driver's license and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application