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Customer Service Manager

2 months ago


Quesnel, Canada Walmart Canada Full time
Customer Service Manager at Walmart Canada

Develop your skills in the retail industry by coordinating front-end operations to provide exceptional customer service and ensure a positive shopping experience.

Key Responsibilities:
  • Ensure safe work processes and emergency procedures are followed.
  • Handle customer and associate concerns and provide guidance as required.
  • Monitor front-end associates and provide training on systems and company procedures.
  • Oversee purchase, return, and exchange transactions and assist with error corrections.
  • Ensure EAS systems are functioning to standard and prepare registers for opening and closing.
  • Oversee and promote company sponsor programs and initiatives.
Compensation:

The minimum rate of pay for this position starts from $17.85, determined based on relevant experience.

Requirements:
  • Minimum qualifications outlined below.
  • Preferred qualifications outlined below.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location: 890 Rita Rd, Quesnel, BC V2J 7J3, Canada