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Consumables Lead Department Manager

2 months ago

Nanaimo, British Columbia, Canada Walmart Canada Full time
Job Summary: Assist in leadership of Consumable Associates and department processes to ensure high customer service and task completion.

As a Consumable Associate, you will be responsible for providing excellent customer service, assisting with task completion, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Provide excellent customer service:
    • Greet customers in a polite and friendly manner
    • Assist customers with product information and purchase decisions
    • Resolve customer issues and refer concerns to management
  • Assist with task completion:
    • Assist with direction and coordination of task completion
    • Assess and execute merchandising display changes
  • Maintain store appearance:
    • Assess and correct deficiencies in store appearance
    • Execute merchandising display changes
  • Support store operations:
    • Delegate and assist with daily Customer Availability Process tasks
    • Support with scheduling and coverage
  • Develop and train associates:
    • Participate in training and development of Consumable Associates
    • Provide feedback and coaching to associates
  • Maintain a safe work environment:
    • Contribute to a safe, clean, and hazard-free work environment
    • Adhere to company policies and procedures

The minimum rate of pay for this position starts from $19.15, with rate of pay determined based on relevant experience.

Minimum Qualifications:

Outlined below are the required minimum qualifications for this position.

Preferred Qualifications:

Outlined below are the optional preferred qualifications for this position.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.