Internal Operational Controls and Testing Analyst

1 month ago

Ottawa Ontario HB, Montréal, Canada Accoravillage Full time
Internal Operational Controls and Testing Analyst

Wednesday, July 24, 2024

WHO WE ARE

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, witha range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage product.

Our Values, Our Passion

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

Courage to Act. Do the Right Thing

One Team. One Vision

Think Long-Term. Ever-Evolving

POSTION SUMMARY
The role will work with the Director and with others across Operations to ensure risk within the Business Unit is being managed appropriately. Duties include the implementation and documentation of internal controls, identification of control weaknesses and assisting in the remediation of deficiencies, enhancing control descriptions, perform testing on key controls and help ensure an effective and efficient internal control environment.

MAJOR ELEMENTS OF THE ROLE

Operational Risk Management and Compliance

  • Maintain a comprehensive knowledge of HomeEquity Bank’s funding policies, standards, procedures, and guidelines
  • Ensure risk is being managed effectively while maintaining a customer and performance-oriented culture
  • Support in the areas of risk and policy which helps the Business Unit achieve its goals in alignment with the Bank’s strategy
  • Supports the implementation and management of an effective risk management and compliance program for Operations, that includes RCSAs, KRIs, NIRAs and RCM
  • Provide ongoing support to investigate and mitigate internal audit and regulatory risks and opportunities
  • Ensure business unit needs are met or exceeded by resolving complaints in a timely manner.
  • Perform quality testing of mortgage files, internal controls, credit files

Training and Coaching

  • Assist in the training and mentoring of new department hires and new policies and procedures as required
  • Ensure open and continuous communication between the Quality Officer, Mortgage Loan Originators, Underwriters, and Management

Reporting

  • Assist with the preparation of Business unit Reporting
  • Assist with the development and reporting of KRIs
  • Assist with Quality review and Call Monitoring reporting

Additional Responsibilities

  • Act as a critical contributor to the Bank’s operational efficiencies by identifying and proposing effective solutions to any internal process challenges
  • Work closely and collaboratively with other risk and oversight functions
  • May be called upon to support quantitative and qualitative analysis in other programs within Quality Improvement Strategies
  • Participate in testing of system-based enhancements

SKILLS AND EXPERIENCE REQUIRED

  • University Degree or Community College Diploma
  • Progressive internal controls or testing experience in a Canadian financial institution
  • Bilingual in French and English (an asset)
  • Attentive to detail, well-organized and effective time management skills
  • Strong oral and written communication skills
  • Collaborative working style with the ability to take initiative, combined with an ability to work independently and know when to make decisions and when to seek input from others.
  • Hybrid office environment, 3 days per week in office

WHY WORK AT HOMEEQUITY BANK?

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture – With People at the Centre

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.

Celebrating Great Work and People

We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.

From our Appreciate Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.


Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.

The Perks

HomeEquity Bank offers a competitive total rewards package that includes:

  • Extended health and dental benefits
  • Employee & Family Assistance Program
  • Employer-Matched Group Retirement Savings Plan
  • Employee Share Investment Plan
  • Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits
  • Employee corporate discount for GoodLife Fitness

Stay in the Know

Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:

  • 200 Bay St., Toronto, ON M5J 2J1, Canada
#J-18808-Ljbffr

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